Director, Marketing Technology

ARAMARK • Philadelphia, PA • 1h ago

Job Description

The Director of Product Management & New Product Development is responsible for leading the end-to-end product lifecycle?from ideation and launch of new products to the optimization and growth of an established product portfolio. This role serves as a critical connector across the organization, translating business strategy into product execution while effectively communicating both upward to executive leadership and downward to product teams, as well as laterally across Sales, Marketing, Communications, Technology, Operations, Finance, and Customer Experience.

The ideal candidate brings strong business judgment, deep technology product experience, and a commercial mindset rooted in sales or marketing, with the ability to balance innovation, customer value, and financial performance.

Job Responsibilities

Product Strategy & Portfolio Leadership

Define and own the product vision, roadmap, and lifecycle strategy for both new and existing products

Align product strategy with corporate objectives, market opportunities, and customer needs

Evaluate, prioritize, and manage the product portfolio to maximize growth, profitability, and customer value

New Product Development

Lead new product ideation, business case development, and go-to-market planning

Partner with Technology, UX, and Architecture teams to translate business requirements into scalable, high-quality solutions

Oversee stage-gate or agile development processes, ensuring on-time, on-budget delivery

Drive market validation, pilot programs, and post-launch performance reviews

Steady-State Product Management

Own ongoing client-facing product performance, including adoption, revenue, margin, customer satisfaction, and lifecycle optimization

Identify enhancement opportunities based on customer feedback, market trends, and performance analytics

Drive growth initiative planning and deployment

Manage product sunsetting, migration, and modernization strategies as needed

Cross-Functional Leadership & Communication

Serve as the primary product leader interfacing with Sales, Marketing, Communications, Technology, Operations, Finance, Legal, and Customer Support

Communicate product strategy, priorities, and performance clearly to executive leadership and key stakeholders

Enable Sales, Marketing, and Communications teams with clear value propositions, pricing strategies, and competitive positioning

Influence without authority and drive alignment across diverse teams and perspectives

People Leadership & Governance

Lead, mentor, and develop product managers and product leaders

Establish product management best practices, governance, and decision frameworks

Foster a customer-centric, data-driven, and outcome-oriented product culture

Qualifications

12+ years of progressive business experience , with a strong preference for backgrounds in Sales, Marketing, or Commercial Strategy

Demonstrated experience managing technology-based products across their full lifecycle

Demonstrated experience in Digital Marketing discipline and initiative development

Proven success leading cross-functional teams in complex, matrixed organizations

Education

Bachelors preferred

Minimum 10 years experience

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

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