BMV Quality Assurance Specialist
Date Posted: Apr 23, 2026
Requisition ID: 476417
Location:
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Bureau of Motor Vehicles (BMV):
The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees.
Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we:
Invest in our employees
Engage our customers
Provide sustainable systems
Embrace product innovation
Role Overview:
The Indiana Bureau of Motor Vehicles is seeking qualified candidates to fill a Quality Assurance Specialist position. The Quality Assurance Specialist is part of the Bureau's motorcycle safety program, Ride Safe Indiana. This position will conduct compliance checks over a variety of motorcycle rider classes throughout the state and will be responsible for compiling and reporting findings of the audit.
Salary:
The salary for this position traditionally starts at $47,320 but may be commensurate with training and experience.
Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/) to view the total compensation package.
A Day in the Life:
The essential functions of this role are as follows:
Monitor and evaluate motorcycle training at various training sites throughout the state.
Assist in scheduling visits to provider locations to ensure providers are in compliance with contract policies and procedures as well as curriculum standards. Prepares reports with the site visit results.
Establish and maintain professional relationships with motorcycle training and skills testing providers.
Active participant in motorcycle outreach programs.
Promote motorcycle safety training program when applicable.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.
This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
Credentials:
High school diploma or equivalent.
Must currently be a recognized motorcycle safety RiderCoach or Instructor.
Preferred skills:
Subject matter expert in Regular and Substantive Interaction (RSI) approved curriculums.
Possess or obtain Motorcycle Skills Test Examiner Certification within six months of employment.
Knowledge of motorcycle safety procedures and Indiana motorcycle laws.
Excellent reporting skills.
Some knowledge and skills needed to perform basic repairs and maintenance on program equipment.
Additional qualifications:
Ability to maintain effective working relationships with internal and external customers.
Demonstrates ability to deal effectively with conflict resolution.
Ability to communicate verbally and in writing.
Demonstrates a high level of attention to detail.
Reliable transportation.
Available to work weekend and evening hours during motorcycle season (March through October).
Ability to multitask.
Knowledge of Microsoft Office: Outlook, Word, Excel and PowerPoint.
Ability to perform essential functions with or without reasonable accommodation.
A degree is not a standard requirement for this role. However, at least 5+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered. Some positions may include specific education requirements depending on the program scope.
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 in election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
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