Hotel Front Desk Supervisor, The Gideon Putnam

Delaware North • Saratoga Springs, NY • 1h ago

The opportunity

Delaware North Parks and Resorts is seeking a seasonal full-time Hotel Front Desk Supervisor to join our team at The Gideon Putnam in Saratoga Springs, New York. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.

If you're looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

Pay

$24.00 - $26.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

What we offer

Join our fun, collaborative team at The Gideon Putnam Resort and Spa. Located in Saratoga Springs, New York, there's so much to do in our small town, including weekly live music events, world-class horse racing, natural mineral springs, walking trails, and golf courses.

Health, dental, and vision insurance*

401 (k) with company match*

Paid vacation days and holidays*

Paid parental bonding leave*

Tuition or professional certification reimbursement*

Weekly pay

Free shift meal

Employee discounts, including 30% off at restaurants and retail stores

Friends and family discount on lodging

Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

What will you do?

Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions

Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints

Implement policies, procedures, and service standards in conjunction with management

Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members

Handle cash; maintain records pertaining to inventory, team, orders, and supplies

More about you

At least three years of experience in hospitality, front desk experience is preferred

Prior supervisory experience preferred

Computer literate in MS Office programs; some experience with property management systems preferred

Must be fluent in English language both spoken and written

No college degree required

Shift details

Days

M-F

Holidays

Weekends

Who we are

Delaware North is the food and beverage, retail, and lodging partner at The Gideon Putnam, dating back to 2008. Set in Saratoga Spa State Park, The Gideon Putnam is a 7-minute walk from Saratoga Performing Arts Center and 7 miles from the boutique shops and restaurants of downtown Saratoga.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Similar Jobs

Restaurant Dishwasher/ Prep Cook

BBL Hospitality • Troy, NY • 22h ago

Retail & Hospitality

Salary Range $16.00 - $17.00 Hourly Category Restaurant - Food Service Description COME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are pleased to share the benefit options t...

22h ago

Go to Apply

Restaurant Cook- Evening availability a must

BBL Hospitality • Troy, NY • 22h ago

Retail & Hospitality

Salary Range $17.00 - $19.00 Hourly Position Type Full Time Job Shift Any Category Restaurant - Food Service Description COME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are...

22h ago

Go to Apply

Restaurant Bartender

BBL Hospitality • Amsterdam, NY • 22h ago

Retail & Hospitality

Salary Range $10.70 - $10.70 Hourly Category Restaurant - Food Service Description COME AND JOIN OUR AMAZING TEAM! EXPERIENCE REQUIRED!! WEEKEND AVAILABILITY A MUST!! We are pleased to share the benefit options that we o...

22h ago

Go to Apply

Restaurant Server

BBL Hospitality • Amsterdam, NY • 22h ago

Retail & Hospitality

Salary Range $10.70 - $10.70 Hourly Job Shift Any Category Restaurant - Food Service Description COME AND JOIN OUR AMAZING TEAM! EXPERIENCE REQUIRED!! WEEKEND AVAILABILITY A MUST!! We are pleased to share the benefit opt...

22h ago

Go to Apply

Restaurant Server

BBL Hospitality • Troy, NY • 22h ago

Retail & Hospitality

Salary Range $10.70 - $10.70 Hourly Job Shift Any Category Restaurant - Food Service Description COME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are pleased to share the ben...

22h ago

Go to Apply

Restaurant Cook

BBL Hospitality • Amsterdam, NY • 22h ago

Retail & Hospitality

Salary Range $17.50 - $20.00 Hourly Position Type Full Time Job Shift Any Category Restaurant - Food Service Description COME AND JOIN OUR AMAZING TEAM! -WEEKENDS ARE A MUST!! OPEN AVAILABILITY PREFERRED!! We are pleased...

22h ago

Go to Apply

Restaurant Shift Supervisor

BBL Hospitality • Troy, NY • 22h ago

Retail & Hospitality

Salary Range $20.00 - $21.00 Hourly Category Restaurant - Food Service Description COME AND JOIN OUR AMAZING TEAM! Minimum- must have previous serving and/or bartending experience Most positions do require weekend and ho...

22h ago

Go to Apply

Lead Manufacturing Specialist 2 - Equipment Maintenance

GE Vernova • Schenectady, NY • 1d ago

Retail & Hospitality

Job Description Summary Direct the work activities of hourly GE trades people in the maintenance, troubleshooting, and repair of production industrial equipment components such as electrical systems, machine tools, steel...

1d ago

Go to Apply

Retail Sales Associate - FT

Boscov's Department Store, LLC • Clifton Park, NY • 3d ago

Retail & Hospitality

Boscov's Retail Sales Associate Use your Retail Sales background to launch an exciting career in retail with one of the nation's leading retailers! Boscov's is a chain of full service department stores serving the total...

3d ago

Go to Apply

District Sales Manager

Trane Technologies • Latham, NY • 3d ago

Retail & Hospitality

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)