Customer Service Associate

Walgreens • Ionia, MI • 10h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1795432BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 2450 S STATE RD,IONIA,MI,48846

Full District Office Address: 2450 S STATE RD,IONIA,MI,48846-02140-07952-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 07952-IONIA MI

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Coordinator

Total Water Treatment Systems Inc • Greenville, MI • 2d ago

Management & Administrative

Total Water is looking to immediately hire a Customer Service Coordinator for our Greenville, MI office. Working with customers, technicians, managers, purchasing, sales and the customer service team, you will coordinate...

2d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Lowell, MI • 2d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Portland, MI • 5d ago

Management & Administrative

5d ago

Go to Apply

Weekend Receptionist

Ciena Healthcare Management • Perrinton, MI • 1w ago

Management & Administrative

As the receptionist, you are the face of Laurel Health Care Company! The Receptionist is the first contact for many candidates, guests and family members who contact our facility. The receptionist represents the company...

1w ago

Go to Apply

Customer Service Representative

TEKsystems • Lowell, MI • 2w ago

Management & Administrative

Description Accurately enter customer orders into the system and validate all order details to ensure completeness and accuracy. Perform order validation and exception resolution, including pricing issues. Handle order-r...

2w ago

Go to Apply

Customer Service Representative

TEKsystems • Lowell, MI • 2w ago

Management & Administrative

Description Accurately enter customer orders into the system and validate all order details to ensure completeness and accuracy.; Perform order validation and exception resolution, including pricing issues.; Handle order...

2w ago

Go to Apply

Customer Service Associate I

Family Dollar • Portland, MI • 4w ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

4w ago

Go to Apply

Wireless Retail Sales Associate - W3328

OSL Retail Services • Greenville, MI • 11h ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential?You will have unlimited earning potential with $14.00/hour base pay and uncapped commission! Employees earn $17.00/hour just hitting minimum expectations and top perfo...

11h ago

Go to Apply

Dedicated Truck Driver

Roehl Transport • Saranac, MI • 20h ago

Trucking & Construction

Weekly Home Time Dedicated Fleet Get excellent earnings and weekly home time (and possibly more depending on where you live) as a Dedicated Truck Driver for our Advantage fleet. You will deliver loads from a distribution...

20h ago

Go to Apply

Event Marketer

Leaffilter • Lowell, MI • 2d ago

Sales & Marketing

Lowell, MI 49331, USA $18.00/hour Job Description Leaf Home is North America's leading technology-enabled provider of home solutions. Our award-winning products offerings include LeafFilter Gutter Protection, Leaf Home S...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)