The Department of Children and Families (DCF) is seeking a highly ambitious, driven professional for the role ofCommunications Coordinator.Reporting directly to the agency Director of Public Affairs, this dynamic individual will serve as a point of contact for all internal and external communications. The Communications Coordinator will be self-driven, engaged, and a collaborative team player who thrives in a fast-paced environment. Key responsibilities include assisting with content creation, media relations, internal communications, marketing support, event planning, and analytics. The Coordinator may need to work some nights and weekends and occasionally travel for events and meetings across the state. _Duties and Responsibilities (these duties are a general summary and not all-inclusive_): Write and edit a variety of content for internal and external communications, including newsletters, website copy, brochures, press releases, and responses to media inquiries. Develop engaging content for email campaigns, blogs, and updates aligned with strategic goals. Assist in preparing communications materials, including speeches and media outreach. Prepare agency leadership for media interviews and public events by compiling talking points, statistics, and case details. Research newsworthy and public-interest story ideas to promote awareness of DCF's key programs and initiatives. Assist with maintaining and updating the DCF website and employee intranet, ensuring content accuracy and user-friendly design. Collaborate with IT and web developers to enhance the website's functionality and accessibility. Build and maintain relationships with agency management, staff, and stakeholders to foster effective communication. Assess situations to make timely decisions that prioritize the agency's best interests. Create visual content using Canva and Adobe Creative Suite for brand consistency. Draft and manage social media content to engage audiences and ensure accurate agency branding. Preferred Qualifications: 3 years of relevant experience in communications or a related role. Excellent writing, editing, and proofreading skills. Proficient in Microsoft Office Suite (e.g., Outlook, Word, Excel, and PowerPoint) and various social media platforms. Experience creating newsletters and digital content. Familiarity with media relations and press outreach. Proficiency in Canva, Adobe Creative Suite (e.g., Adobe Pro, Adobe Stock, Photoshop, Illustrator), or similar tools. Strong organizational skills and attention to detail. Ability to manage multiple projects, meet deadlines, and maintain discretion with confidential information. Understanding diversity, equity, and inclusion in the @context of communication. Knowledge of the principles and practices of public relations and the laws, rules, and regulations about the release of information. Experience with email marketing platforms (e.g., MailChimp, Constant Contact). Ability to analyze communication metrics and optimize performance. Expertise with social media and digital media applications and best practices. Ability to present complex information, including data, to various audiences through diverse formats (e.g., written articles, oral or visual presentations). High level of self-motivation and accountability, bringing enthusiasm and energy to tasks. To Apply: Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days. About the Department of Children and Families: The Department of Children and Families (DCF) is committed to upholding the fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. DCF's vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education. DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by stabilizing and preserving families; providing quality temporary alternative care, when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and 6) committed to continuous learning. For more information about our agency and programs visit:www.mass.gov/dcf Pre-Hire Process: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants." ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #4. First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience. II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience. III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services Organization: Department of Children & Families Title: Communications Coordinator Location: Massachusetts-Boston-1 Ashburton Place Requisition ID: 2600030D
