Customer Service Associate

Walgreens • Rockaway, NJ • 5h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1794314BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 260 US HIGHWAY 46,ROCKAWAY,NJ,07866

Full District Office Address: 260 US HIGHWAY 46,ROCKAWAY,NJ,07866-03854-09335-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 09335-ROCKAWAY NJ

Pay Type: Hourly

Start Rate: 15.92

Max Rate: 18

Similar Jobs

Customer Service Supervisor

Wawa, Inc. • Kearny, NJ • 4h ago

Management & Administrative

As a Customer Service Supervisor (CSS) , you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer serv...

4h ago

Go to Apply

Customer Service Supervisor

Wawa, Inc. • Wayne, NJ • 4h ago

Management & Administrative

4h ago

Go to Apply

Customer Service Representative

Robert Half • Bloomfield, NJ • 4h ago

Management & Administrative

Description We are looking for a Customer Service Representative to support consumer inquiries and product-related concerns for a growing organization in Bloomfield, New Jersey. This Long-term Contract opportunity combin...

4h ago

Go to Apply

Residential Account Manager

South Jersey Industries • Union, NJ • 5h ago

Management & Administrative

About Us Elizabethtown Gas is a natural gas utility company that delivers safe, reliable, and affordable natural gas to over 300,000 residential, commercial, and industrial customers in Union, Middlesex, Sussex, Warren,...

5h ago

Go to Apply

SAP GTS Consultant - Chemicals Industry

Accenture • Morristown, NJ • 9h ago

Management & Administrative

We Are: Are you ready to step into the heart of digital transformation in one of the world's most critical - and most dynamic - industries? The Chemicals Industry is evolving at lightspeed: demand for sustainability-driv...

9h ago

Go to Apply

Supply Chain Clerk - FT

AVIS BUDGET CAR RENTAL, LLC • Newark, NJ • 9h ago

Management & Administrative

$19.00/hourShift Premium may ApplyImmediately hiring! Do you enjoy staying organized, managing details, and supporting a fast-paced automotive operation? If you have clerical experience and an interest in automotive serv...

9h ago

Go to Apply

Sr. Administrative Assistant

BD (Becton, Dickinson and Company) • Franklin Lakes, NJ • 9h ago

Management & Administrative

We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination a...

9h ago

Go to Apply

Account Manager

Veritext Legal Solutions • Livingston, NJ • 10h ago

Management & Administrative

Regular Full-Time S2 Livingston, NJ, US Philadelphia, PA, US Salary Range: $60,000.00 To $65,000.00 Annually At Veritext, we focus on the details - so legal teams can focus on the case. About the role: Providing our clie...

10h ago

Go to Apply

Global Marketing Manager - Pharma

ThermoFisher Scientific • Bridgewater, NJ • 17h ago

Management & Administrative

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our coll...

17h ago

Go to Apply

Procurement Operations Manager

Howmet Aerospace • Dover, NJ • 17h ago

Management & Administrative

Howmet Aerospace is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. The Company's primary businesses focus on jet engine components, aerospace fastening systems...

17h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)