Communications Officer Supervisor
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Communications Officer Supervisor
Salary
$3,904.00 - $7,025.00 Monthly
Location
New Orleans, LA
Job Type
Classified
Job Number
220059
Department
Orleans Levee District
Opening Date
04/20/2026
Closing Date
4/27/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
OUR MISSION
Our mission is to ensure the physical, operational and financial integrity of the regional flood risk management system, in southeastern Louisiana as a defense against floods and storm surge from hurricanes. We accomplish this mission by working with local, regional, state and federal partners to plan, design, construct, operate and maintain projects that will reduce the probability and risk of flooding for the residents and businesses within our jurisdiction.
The Orleans Levee District jurisdictional area falls under the umbrella of the Southeast Louisiana Flood Protection Authority-East (SLFPA-E) and includes East Jefferson, Orleans and St. Bernard parishes on the East Bank. It is the duty of the Orleans Levee District Police Department (OLD) to patrol and inspect the levees and floodwalls that surround Orleans Parish and to check various gauges and flood structures to ensure the integrity of the levee system.
OVERVIEW OF THIS ROLE
This position performs a variety of clerical duties in support of the Orleans Levee District Police Captain and Department. The position reports to the Police Captain and serves as backup for the Superintendent of Police's Administrative Program Specialist A.
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
Training Others: The ability to design and deliver training experiences that build knowledge, develop skills, and improve performance.
Managing Conflict: The ability to recognize, address, and resolve disagreements constructively while preserving relationships and promoting mutual understanding.
Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges.
Minimum Qualifications
Two years of the required experience for the following minimum qualifications must have been on-the-job experience in transmitting and receiving messages by radio:
Three years of experience in transmitting and receiving messages by radio or in administrative services; OR
One year of training in a business or clerical-related curriculum in a business school or technical institute plus two years of experience in transmitting and receiving messages by radio or in administrative services; OR
Thirty semester hours of college training plus two years of experience in transmitting and receiving messages by radio or in administrative services.
NECESSARY SPECIAL REQUIREMENTS:
All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.
An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=171310) .
Job Duties and Other Information
Job Duties:
Supervise (4) Communications Officers and complete Continuous Performance Management forms
Conduct training of Police Officers and Communications Officers in the use of Louisiana Law Enforcement Telecommunications System, Law Enforcement Network Sharing Solutions and OMNIXX software
Inform Captain on leave and overtime usage of communications officers
Serve as back-up and assist when required, with the Communications Officers with calls for service and help with walk-ins from the public and other visitors
Attend training to keep up to date on best practices for Communications Officers
Maintain training records of Levee Inspector completed courses for Communications Officers
Actively knowledgeable of evolving trends in police communications systems and software
Position-Specific Details:
Appointment Type:Probational - up to 24 months
Career Progression: This position does not participate in a Career Progression Group.
Compensation: The salary offered will be determined based on qualification and experience.
NOTE: The Orleans Levee District is an emergency-oriented agency. Part of the mission is to protect the residents of Orleans Parish from tidal surge, wind-driven water and river flooding. In emergencies during Mississippi River flooding and Hurricane Tropical Storm events, the incumbent will be on call and must report for duty if so required, remaining on duty in such situations until released from duty by the Appointing Authority .
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply"link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
ResumesWILL NOTbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
For further information about this vacancy contact:
Celeste Wertz
Orleans Levee District
cwertz@floodauthority.org
(504)286-3237
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
AC: Adapting to Change - How well do you stay flexible and adjust your behavior or work when things change?
I resist change, struggle to adjust, and my performance suffers.
I accept change with help and adjust slowly.
I adjust quickly and stay effective during change.
I lead through change and help others stay grounded and flexible.
02
AC: Adapting to Change - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03
CCI: Championing Continuous Improvement - How well do you promote and implement ongoing improvements in processes, services, or your work environment?
I wait for direction, rely on others' ideas, and don't track progress.
I suggest small improvements and apply feedback when prompted.
I apply improvement methods, track progress, and share results.
I lead large-scale improvements, scale learning, and tie efforts to goals.
04
CCI: Championing Continuous Improvement - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
DIn: Demonstrating Initiative - How well do you take action and solve problems on your own without waiting for direction?
I wait for direction, avoid ownership, and don't solve problems.
I meet expectations and help with solutions when asked.
I take ownership, solve problems, and follow through.
I take initiative, innovate, and deliver results beyond expectations.
06
DIn: Demonstrating Initiative - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?
I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.
08
FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question
Employer
State of Louisiana
Address
1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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