Inside Sales Specialist

Trane Technologies • Charlotte, NC • 2h ago

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies (https://www.tranetechnologies.com/) , and through our businesses including Trane® (http://www.trane.com/index.html) and Thermo King (http://www.thermoking.com/na/en.html) , sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits (http://careers.tranetechnologies.com/global/en/benefits) designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What's in it for you:

Trane is hiring an Inside Sales Specialist. As an Inside Sales Specialist, you will be supporting our outside sales team within the district. You will be responsible to strengthen communication, selling, negotiation, and technical skills to transition to outside sales, if desired. This position includes sales support from the time of inquiry to delivery, which requires equipment identification, quoting, order confirmation/purchase order receipt, pricing, order processing, expediting, and problem solving. Inside sales specifically focuses on cold-calling, inactive accounts, lower volume purchasers, and providing quotes to all customers. As you become more experienced, you can support the outside sales force with lead generation, market intelligence, and contact with current customers. The most experienced inside sales specialists may be assigned to special projects, which require hands-on supervision of highly complex orders or those that require significant coordination with external entities.

What you will do:

Act as a key contact to customers to provide information on complete sales cycle from quote through delivery.

Contact current and potential customers to generate sales.

Develop, sell, and convert accounts to recurring revenue service contracts.

Ensure that all paperwork, purchase orders, rental agreements, reports etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.

Handle inventory to stocking levels. Ensure the order process is complete and error-free.

Mentor peers and share standard methodologies with those less experienced as needed.

What you will bring:

Customer service and inside sales experience preferred. Ability to understand the need, solve problems, and respond in an efficient manner

Strong organizational, time management, communication and multi-tasking skills.

A strong knowledge and comfort level with computers.

HVAC experience preferred but not required.

Associates or Bachelor's degree preferred but not required.

Annual Base Salary Range or Hourly Base Pay Range:

$41,000.00 - $82,809.99

Compensation Type:

Exception Hourly

Incentive Eligible:

Sales Commission Eligible:

Disclaimer : We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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