GRC Business Analyst (QA)
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GRC Business Analyst (QA)
Salary
$71,544.00 - $73,645.56 Annually
Location
Statewide, CO
Job Type
Full Time
Job Number
TAA-04062-03.2026
Department
Department of Revenue
Division
Taxation - Administration
Opening Date
04/20/2026
Closing Date
4/29/2026 5:00 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
2829 W Howard Pl, Denver, CO 80204
FLSA Status
Exempt; position is not eligible for overtime compensation.
Department Contact Information
Lakisha Boggs, lakisha.boggs@state.co.us
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.
The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !
Helpful tips for applying:
Applying for a Job with the State of Colorado .
What Happens After You Apply. (https://youtu.be/Bevm6F3LfBM)
Description of Job
The Colorado Department of Revenue (CDOR) Taxation Division is seeking a strategic and detail-oriented professional for the role of GRC Business Analyst (QA). This position is responsible for executing and managing the Quality Assurance (QA) Program services conducted by the Governance, Risk, and Compliance (GRC) Unit of Taxation's Research and Legislative Services (RLS) Section.
As a designated Staff Authority, you will design and develop risk-based, technical solutions to identify errors, quality issues, or opportunities for automation to maximize review and staffing resources Department-wide. Management and peers will rely on your specialized expertise in GRC principles and QA Program governance to provide essential consultation on broad program and policy directions, formulate strategic solutions, and ensure operational excellence.
What You'll Do:
Acquire a comprehensive understanding of the operational environment to critically review and synthesize business data across targeted program areas.
Formulate, develop, and formally present strategic solutions and recommendations to key stakeholders to enhance organizational compliance, operational efficiency, and overall programmatic effectiveness.
Propose, develop, and implement measurable standards and Key Performance Indicators (KPIs) to evaluate the quality and successful completion of QA tasks against diverse criteria ranging from regulatory compliance to customer satisfaction.
Review tax data, accounts, refunds, and transactions for errors, variances to procedures, or signs of internal theft, corruption, sabotage, or fraud using IT tools, data analytics, and Artificial Intelligence (AI).
Formalize QA project scopes and establish dynamic traceability matrices to link business requirements to QA goals, preventing scope creep and ensuring alignment.
Utilize data extraction and analysis tools, such as Structured Query Language (SQL) and Python, to develop, maintain, and enhance data analytics models for the QA and Insider Threat Programs
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Residency Requirement:
This posting is only open to residents of the State of Colorado at the time of submitting your application.
Class Code & Classification Description:
H1C4XXANALYST IV (https://dhr.colorado.gov/state-hr-professionals/job-classifications/class-description-and-minimum-qualifications-for-h1c)
Minimum Qualifications:
Experience Only:
Seven (7) years of relevant experience in an occupation related to the work assigned to this position such as tax administration, computer information systems, regulatory compliance, or auditing.
OR
Education and Experience:
A combination of related education and/or relevant experience in an occupation related to the work assigned equal to seven (7) years
Preferred Qualifications:
The ideal candidate will possess the following skills:
Extensive, detailed knowledge of Colorado's tax statutes, tax credits, tax deductions, internal review procedures, and GenTax configuration and database storage.
Proficiency in programming languages and data extraction tools, including Structured Query Language (SQL), Python, or Google Apps Script, to extract, cleanse, combine, and analyze large data sets.
Strong knowledge of Governance, Risk Management, and Compliance (GRC) principles, specifically QA Program Governance.
Demonstrated ability to translate complex, cross-functional findings into compelling recommendations that influence stakeholders and drive measurable improvements.
Experience proactively managing stakeholder engagement through continuous, transparent communication and formal review meetings.
Expertise in establishing Key Performance Indicators (KPIs) to govern the standards of successful task completion across a division.
Experience organizing and dashboarding data for visualized reporting and results.
Experience with GenTax.
Experience in tax administration.
Relevant certification such as CIA, IAP, CRMA, or CISA.
Conditions of Employment with the CDOR :
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations .
Pursuant to the Universal Driving Standards Policy (https://osc.colorado.gov/sites/osc/files/documents/Universal%20Policy%20Driving%20Standards.pdf) , any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.
To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:
Have an assigned State fleet vehicle
Are required to operate a vehicle as part of the position
Utilize a State fleet vehicle as a pool vehicle
Minimum Qualification Screening
A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.
Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.
Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.
Recommended attachments: Resume, Cover letter
List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.
Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
The eligible list established from this posting may be used to fill additional vacancies.
Email Address:
All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
Appeal Rights:
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.
As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.
Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department's action.
For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules .
Supplemental Information
Equity, Diversity, and Inclusion Compliance
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox,dor_ohr@state.co.us.
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.
If not applying online, submit application to:
If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (https://careers.colorado.gov/sites/careers/files/documents/Colorado-Paper-Application-202011-enabled.pdf) (Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.
Methods of Appointment:
Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.
Step Pay Program:
Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
I am a Colorado Resident and have a Colorado address and Colorado State issued Driver License, CO State issued ID, or other proof of residence (as outlined in the FAQ section) at the time of application
Yes
No
02
Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care.
03
By clicking "Yes" below, I am certifying that I understand that this position is designated as a remote work position. This indicates the selected employee will work outside of a traditional State facility, but may be required to perform work on site occasionally as determined by the supervisor of the position. Although it is designated as remote, the position is still part of the State classified personnel system and as such requires applicants to be a current Colorado Resident at the time of application per The Colorado Constitution, Article XII, Section 13.
Yes
No
04
The salary range for this position is $71,544 - $73,645.56 annually. Although the salary range for this position is provided, appointments are typically made at or near the range minimum. Are you still interested in this position? Marking "no" will result in removal from consideration. As a reminder, per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.
05
Provide an example of a time you utilized data extraction and analysis tools, such as SQL or Python, to solve a complex problem or analyze a large dataset. Describe the problem, your approach to cleansing and combining the data, and how you presented the final results.
06
Describe your experience developing Key Performance Indicators (KPIs) or measurable standards to evaluate the quality of a process or project. How did you determine which metrics to use, and how was success measured? What was the outcome?
07
This role involves reviewing transactions or adjustments for potential quality issues and possible internal fraud. How would you approach researching and understanding complex regulations (such as tax statutes) to determine if an exception or error exists in a process? What questions would you need to ask?
08
Give an example of your experience working professionally on a process improvement project. What process(es) was (were) improved? What efficiencies were gained? What automation was achieved? Describe your involvement in the engagement, what data you analyzed, what you reported to your customer and how it was documented/reported, and what recommendations you made to your customer(s).
Required Question
Employer
State of Colorado
Address
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Website
https://careers.colorado.gov/
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