Position Summary...
Want to use your people leadership and strategic mindset to elevate the associate experience in a high-velocity fulfillment center environment? The Human Resources Office Manager is a critical thought-partner role that blends hands-on leadership with strategic HR expertise to ensure our people processes run as efficiently as our operations. In this role, you'll use data to paint a workforce picture for your leadership team, inspiring thoughtful action that strengthens engagement, retention, and performance.
What you'll do...
As a trusted advisor and culture champion within the fulfillment center, your influence will help shape the associate experience and reinforce our member-first mindset. Reporting to the Senior Human Resources Manager, you'll lead the HR office to deliver seamless execution of talent initiatives, associate support, and workforce planning in support of accurate and timely order fulfillment for our members.
Responsibilities
Lead daily HR office operations, ensuring consistent execution of onboarding, associate relations, attendance management, and compliance processes within the fulfillment center.
Partner with Operations leadership to align workforce planning, staffing strategies, and engagement initiatives with business needs.
Monitor and analyze key workforce metrics (turnover, retention, attendance, engagement) and implement action plans to drive performance improvement.
Coach and support frontline and salaried leaders on performance management, policy interpretation, and talent development.
Ensure compliance with federal, state, and local employment laws while maintaining adherence to company policies and ethical standards.
Lead associate relations investigations and conflict resolution efforts, fostering a respectful and inclusive workplace culture.
Support recruitment, hiring, and leadership development initiatives to build a strong internal talent pipeline and drive long-term organizational success.
You'll sweep us off our feet if...
You're a people-first leader who builds trust and drives engagement in fast-paced environments.
You balance empathy with strong business acumen and confident decision-making.
You use workforce data to identify trends, solve problems, and influence action.
You're a clear, courageous communicator who can coach leaders at all levels
You're passionate about developing talent and strengthening culture from the inside out.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
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Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .
The annual salary range for this position is $65,500.00 - $98,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Associate's Degree in Business, Logistics, or related field and 1 year's supervisory experience OR Bachelor's Degree in Business, Logistics, or related field OR 2 years' Walmart Logistics management experience OR 2 years' supervisory experience, including 1 year's experience managing human resource processes OR 1 year's Walmart Stores, Inc. Human Resources experience.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Human Resources, Microsoft Office, Supervising Associates, Training and Facilitation, Walmart Logistics Systems
Bachelors: Business, Bachelors: Logistics
Human Resources - Professional HR (PHR) CERTIFICATION - Certification, Human Resources - Sr. Professional HR (SPHR) CERTIFICATION - Certification
Primary Location...
, FORT WORTH, TX 76177-0000, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
