Operations Associate

VentureTech Solutions • Davie, FL • 3h ago

Debt.com | Operations Associate

Job Summary

Debt.com is on a mission to help Americans solve their debt problems by providing information, tools, and resources to get out of debt, stay out of debt, and make smarter financial decisions.

The Operations Associate plays a key role in supporting the day-to-day execution of Debt.com's operational and marketing workflows. This position helps manage campaign setup, lead routing, reporting, quality assurance, process improvement, and cross-functional coordination across departments including marketing, sales, technology, and account management. The ideal candidate is highly organized, detail-oriented, comfortable working with data, and able to help keep systems, campaigns, and internal processes running efficiently.

This is a strong opportunity for someone who wants to grow within a fast-paced environment and gain hands-on experience in operations, reporting, process improvement, and business execution.

Operations Associate Duties:

Support the setup, testing, and ongoing maintenance of campaigns, lead routing, and distribution logic within company platforms and systems

Assist with quality assurance testing to ensure calls, leads, and campaign workflows are routing accurately

Monitor campaign and reporting performance and help identify issues, trends, and opportunities for improvement

Troubleshoot reporting discrepancies and operational issues in partnership with internal teams

Build, maintain, and distribute recurring weekly and monthly reports

Use Excel to analyze data, organize information, track performance, and support reporting needs

Help document, improve, and maintain operational processes and procedures across departments

Work closely with marketing, sales, creative, technology, and account management teams to support business initiatives and resolve workflow issues

Assist with launching new products, campaigns, and operational initiatives across the Debt.com brand

Support employee onboarding and training on internal systems and operational processes

Help keep projects, tasks, and deliverables organized to support team efficiency and execution

Provide general operational support and take on additional projects as assigned by leadership

Other tasks to be assigned as needed by the Operation Director

Operations Associate Qualifications:

Bachelor's Degree in Marketing, Advertising, or Business or relevant equivalent experience

Minimum of 1-3 years or more of relevant online marketing experience, preferably in financial products

Proficient in Microsoft Office products.

Knowledge of project management software: Jira a plus

Experience working within an agile environment

Proven ability to manage multiple tasks while working independently

Experience with Affiliate marketing platforms such as CAKE, Zoho, or Retreiver a plus

Self-starters with a dedication to personal accountability and strong attention to detail

Working on projects with monthly or weekly product release cycles

Focused, metrics driven, no barriers, entrepreneurial, startup attitude

Ability to calibrate with cross-functional teams to bring a product from conception to market

The ability to communicate, both written and verbal, with people at all levels of an organization

Affiliate marketing and project management experience a plus

Required experience: Digital Marketing: 1-3 years

Operations Associate Keywords: Operations, Operations Coordinator, Product Coordinator, Marketing, Traffic Coordinator, Marketing Coordinator, Financial Services, Technical Operations Manager, Operations Associate, Operations Coordinator.

By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. VentureTech Solutions, LLC provides recruitment services for Debt.com.

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