Business Operations Manager (Starlink Growth)

SpaceX • Hawthorne, CA • 1h ago

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

BUSINESS OPERATIONS MANAGER (STARLINK GROWTH)

Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. We are committed to offering access to high-speed internet to customers worldwide and to providing a world class experience of Starlink for all users. You will join the Growth team that is responsible for launching, growing, and improving Starlink around the world.

RESPONSIBILITIES:

Analyze financial impact of growth experiments and forecast opportunities to drive prioritization of business and engineering initiatives

Serve as a key liaison with Finance on consumer growth initiatives, developing advanced financial and subscriber acquisition models

Assess consumer insights and analytics to identify winning & losing demand generation approaches

Lead development and execution of strategic programs (e.g., campaigns, new channels) to maximize global sales for a product category

Research industry ecosystems to inform the business on product positioning

Communicate and drive product improvements across the business by working with key stakeholders including Finance, Platform Software, Design, Product Engineering, Marketing, Country Growth, and Customer Support

BASIC QUALIFICATIONS:

Bachelor's degree

4+ years of cumulative work experience in management consulting, growth strategy, go-to-market planning, or business operations experience

2+ years of experience using Excel for financial modeling

PREFERRED SKILLS & EXPERIENCE:

6+ years of management consulting, growth strategy, go-to-market planning, or business operations experience

2+ years in early and growth stage startups working with lean teams

Distinctive business judgment and communication skills

Excellent project management, problem solving and analysis skills

Experience analyzing data, identifying insights, and developing creative approaches to solving problems

Background in financial analysis and working with SQL and/or Python

Experience leading complex operational and strategic initiatives

Industry experience in telecom, technology, consumer products, automotive, and/or maritime

ADDITIONAL REQUIREMENTS:

Must be available to work extended hours and weekends as needed

Willingness to travel to customer sites, other SpaceX locations, and events as needed

COMPENSATION AND BENEFITS:

Pay range:

Business Operations Manager: $115,000.00 - $150,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here (https://www.pmddtc.state.gov/?id=ddtc\kb\article\page&sys\id=24d528fddbfc930044f9ff621f961987) .

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

SpaceX

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