Security Operations Center Site Supervisor

Allied Universal • Wilmington, DE • 4h ago

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Site Supervisor. The general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client's site.

Pay Rate: $48.07 / hour

Minimum 3+ years of security operations, SOC work, law enforcement dispatch, or similar experience.

Experience with the administration, operation, and maintenance or installation of enterprise physical security systems, including Genetec-based access control systems (ACS), Lenel video surveillance systems (VSS), and/or intrusion detection systems.

RESPONSIBILITIES:

Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal®. personnel assigned to his/her site)

Ensure that contract-required training and screening elements for security personnel have been met

Maintain overtime to a minimal or preset requirement designated by AUS

Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift

Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

Make recommendations for positive and negative personnel actions for those under his/her direct supervision.

Respond to client requests

Make emergency notifications as necessary pursuant to site Post Orders

Provide direction and instruction to subordinates in regard to the performance of their duties

Disciplinary action/commendation decisions pertaining to security personnel

Make productivity and cost reduction recommendations to management

Make recommendations for physical security surveys and post orders

Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

QUALIFICATIONS (MUST HAVE):

Must possess a high school diploma or equivalent

Must be able to pass any State-required training or other qualifications for licensing

Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle

Must possess one or more of the following:

Service in the active-duty military, military reserves, or National Guard

Service in Auxiliary Police or Police Cadets

Minimum of one year verifiable and successful supervisory experience in security-related industry

Associate's degree or higher in any discipline

Be at least 18 years of age, or higher if required by the state (21 years, if armed)

Be able to operate radio or telephone equipment and/or console monitors

Demonstrated ability to interact cordially and communicate with the public

Effective oral and written communication

Problem solving

Active listening

Assess and evaluate situations effectively; identify critical issues quickly and accurately

Compile, sort, and interpret data

Research, investigate, compile information

Mediate conflict with tact, diplomacy

Write informatively, clearly, and accurately

Teamwork

Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Meets basic qualifications for Custom Protection Officer

BENEFITS:

Health insurance and 401k plans for full-time positions

Schedules that fit with your personal life goals

Ongoing paid training programs and career growth opportunities

Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1575949

Location: United States-Delaware-Wilmington

Job Category: Security Supervisor

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