Accounts Receivable Analyst

Adecco US, Inc. • Charlotte, NC • 2h ago

Job Summary

Adecco is seeking an Accounts Receivable Analyst in Charlotte, NC. This position is responsible for managing customer accounts in a Global Shared Services environment to help ensure invoices are paid on time. The role will focus on collections, dispute resolution, deductions, customer communication, and improving cash flow by reducing overdue balances.

Key Responsibilities

Manage assigned customer accounts receivable portfolio

Utilize the HighRadius collections tool and partner with remote Shared Services teams

Review past due accounts daily and contact customers regarding payments

Set up payment arrangements and resolve unpaid invoice issues

Identify causes of non-payment and collaborate with internal teams on solutions

Attend weekly aging meetings and provide updates on overdue balances

Review credit hold orders and resolve issues quickly for timely release

Communicate with leadership, Credit, and Sales teams regarding blocked orders

Research and resolve deductions, disputes, and open balances

Gather supporting documents such as PODs, purchase orders, invoices, and emails

Provide documentation for customers and audits

Process credits and account adjustments as needed

Support month-end close activities

Assist with projects outside normal duties

Recommend process improvements

Handle requests professionally by phone, email, and messaging

Work independently with limited supervision

Skills & Qualifications

Experience managing large and complex customer accounts

Proven ability to reduce aged receivables and improve collections

Experience using multiple customer payment portals

Strong analytical and problem-solving skills

Ability to create PowerPoint presentations and present findings to leadership

Strong communication and escalation management skills

Highly organized with ability to meet deadlines

Team-oriented mindset with focus on continuous improvement

Self-starter able to work independently

Minimum Requirements

Degree in Business, Finance, Accounting, or related field preferred

1+ year of business experience preferred

Intermediate to advanced Excel skills ( VLOOKUP, HLOOKUP, Pivot Tables )

Ability to multitask, prioritize, and meet deadlines

Strong attention to detail and accuracy

Self-motivated with willingness to learn

High ethics and integrity

Pay Details: $28.85 to $31.22 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the @type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

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