Front Desk Clerk

DelMonte Hotel Group • Saratoga Springs, NY • 2d ago

Description

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk.

You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you!

Job Responsibilities

As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.

Your specific duties in this role will include:

Greet, register, and assign rooms to guests.

Answer telephone.

Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.

Make and confirm reservations.

Monitor room availability.

Block rooms.

Program wake-up calls.

Handle guest mail and messages.

Perform check-out services.

Open and close shifts making cash drops as necessary.

Maintain market stock and coffee area as needed.

Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.

Provide guests with directions and information regarding the local area.

Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.

Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.

Schedule shuttle runs for guests (hotels with shuttle only).

Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).

Perform laundry duties as needed (Fairfield Inn only).

Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only).

Job Requirements

We are looking for a self-motivated Front Desk Clerk with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.

Specific qualifications for the role include:

1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.

Solid organizational, time-management and prioritization skills

Exceptional customer service skills

Ability to multi-task in a fast-paced environment

Basic computer and administrative skills

Availability to work a flexible schedule

Maintain a valid Driver's License from the state which you reside with no major violations.

Benefits

As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.

Compensation: $16.00 - $18.25 per hour

Comprehensive benefit packages for full-time positions

Hotel room discounts at our locations around the globe

Discounts on food and beverages

Professional development and advancement opportunities

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

FT Assistant Manager Customer Service

Hannaford • Schenectady, NY • 9h ago

Retail & Hospitality

Category/Area of Expertise: Retail Operations Job Requisition: 494856 Address: USA-NY-Schenectady-1400 Altamont Ave Store Code: Store 08320 Front End (5151711) Hannaford Supermarkets started out as a fresh produce vendor...

9h ago

Go to Apply

FT Assistant Produce Sales Manager

Hannaford • Troy, NY • 10h ago

Retail & Hospitality

Category/Area of Expertise: Retail Operations Job Requisition: 494978 Address: USA-NY-Troy-9 Lord Avenue Store Code: Store 08450 Produce/Perishable (5152256) Hannaford Supermarkets started out as a fresh produce vendor i...

10h ago

Go to Apply

AMHS Maintenance Technician (Nights)

Global Foundries • Round Lake, NY • 1d ago

Retail & Hospitality

About GlobalFoundries: GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology compa...

1d ago

Go to Apply

Assistant Store Manager

GENUINE PARTS COMPANY • Latham, NY • 1d ago

Retail & Hospitality

Latham, NY, USAFull timeR26_0000012128 Job Description Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your te...

1d ago

Go to Apply

Look Out Bar and Grill Restaurant Supervisor

Fort William Henry Resort • Lake George, NY • 1d ago

Retail & Hospitality

Look Out Bar and Grill Restaurant Supervisor EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,...

1d ago

Go to Apply

Front Desk Agent

BBL Hospitality • Saratoga Springs, NY • 1d ago

Retail & Hospitality

Salary Range $16.00 - $18.00 Hourly Position Type Full Time Job Shift Any Category Hospitality - Hotel Description Join our Front Desk Team. Flexible shifts and evenings, weekends, and Holidays are required. Hotel is new...

1d ago

Go to Apply

Housekeeping Supervisor

BBL Hospitality • Saratoga Springs, NY • 1d ago

Retail & Hospitality

Salary Range $19.50 - $22.00 Hourly Position Type Full Time Category Hospitality - Hotel Description Come join our team. Hotel is newly renovated. Weekend and Holidays required. We are pleased to share the benefit option...

1d ago

Go to Apply

Hotel Housekeeping Supervisor

Buffalo Lodging Associates, LLC • Latham, NY • 2d ago

Retail & Hospitality

Rate: $18.75 USD per hour Description We are looking for a Housekeeping Supervisor to join our great Team! We're centrally located to Saratoga Race Course, RPI, SUNY Albany and Siena College and Downtown Albany is only 1...

2d ago

Go to Apply

(USA) Food & Consumables Coach

Walmart • Queensbury, NY • 2d ago

Retail & Hospitality

Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with...

2d ago

Go to Apply

Room Attendant - Housekeeping - $16/hr

BBL Hospitality • Clifton Park, NY • 3d ago

Retail & Hospitality

Salary Range $16.00 - $16.00 Hourly Position Type Part Time Job Shift Day Category Hospitality - Hotel Description COME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are please...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)