National Accounts Operations Manager

EMCOR Group • Irvine, CA • 2h ago

About Us

We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems.

Job Summary

The National Accounts Operations Manager will manage productivity, profitability, operating costs, quality, staffing, safety, sales, and associate morale. The National Accounts Operations Manager is also accountable for the management and development of the team and providing strategic direction and continuous improvement.

Essential Duties & Responsibilities

Builds and maintains customer relationships through client meetings, site visits, phone calls, and other channels.

Work with all lines of business within the branch (Project, Service, and Automation) to implement and evaluate processes. Assist in implementing strategies and the flow of work processes for various departments within the branch.

Review all projects at each site.

Work seamlessly between operations and sales to ensure a sense of urgency.

Contracts with assigned Sales Account Managers

Work alongside account managers to ensure a timely renewal.

Assist in procuring PO's, writing amendments, or attaining new contracts (Operations assisting in this area will result in lost incentive, in part or in whole)

Give leads for additional maintenance opportunities to the PM team to quote (the option is for the house to quote)

Give project leads to the Sales department for assignment and follow-up.

Monitors safety incidents and recordables.

Conducts quarterly reviews of progress and measurements with the customer. Proactively manage service levels.

Manage Quality Process - Identify quality control issues and suggest solutions.

Troubleshoot facility issues and initiate actions to ensure client/customer satisfaction.

Ensure associate growth and development through mentoring and training.

Create a safe work environment/safe work practices for EMCOR associates, subcontractors, and clients.

Perform daily, weekly, and monthly facility audits for quality and safety.

Monitor open work order reports and resolve issues for timely completion.

Review PM work order job tasks for clarity and detail. Make appropriate recommendations.

Review all financial reports, detailed work order reports, purchase orders, and invoices.

Ensures that paperwork and work orders from site are completed accurately and timely.

Qualifications

Bachelor's Degree preferred or equivalent experience.

5+ years of previous operations management experience

2+ years' experience in HVAC commercial service or related field

Must have previous forecasting, scheduling, and real-time operations management.

Experience supervising, coaching, and developing staff.

Financial acumen, inclusive of cost modeling for sales proposals

Mesa #LI-Mesa #LI-HVACjobs #LI-Onsite

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review ourAffirmative Action Policy (https://emcorgroup.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=125196&hashed=-2134526997) .

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companieslist open positions here (https://careers-emcorgroup.icims.com/) . Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

Geographic Disclosure

Compensation Range: $90,000 - $130,000 per year

Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.

Email a Friend Email a Friend

Job Locations US-CA-Irvine

ID 2026-49444

Company Mesa Energy Systems, Inc.

Category Operations Management

Position Type Full-Time

Location Type Remote

Posted Date 8 hours ago (4/16/2026 7:05 PM)

Go to Apply

Administrative Assistant

Thrivent Financial • Irvine, CA • 17h ago

Management & Administrative

Summary This position provides administrative support to an experienced team of Financial Advisors. This role is critical to our member experience and requires a friendly, upbeat demeanor with a positive attitude. The in...

17h ago

Go to Apply

Administrative Assistant

Belcan • Irvine, CA • 17h ago

Management & Administrative

Administrative Assistant Job Number: 364413 Category: Administrative Description: Job Title: Administrative Assistant Pay Rate: $25/hr. Location: Irvine, CA Zip Code: 92618 Area code: 949 Start Date: Right Away Contract:...

17h ago

Go to Apply

(USA) Area Manager - Floor (wm.com)-4

Walmart • Chino, CA • 19h ago

Management & Administrative

Position Summary... What you'll do... Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Implement the business plan for area of responsibility by communicating goals...

19h ago

Go to Apply

Customer Service Rep

Kelly Services • Brea, CA • 1d ago

Management & Administrative

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Customer Service Representative to work at a premier organization in Brea, CA. Let...

1d ago

Go to Apply

Regional Sales Manager - Southwest

Terumo Neuro • Aliso Viejo, CA • 1d ago

Management & Administrative

13506BR Title: Regional Sales Manager - Southwest Job Description: Responsible for driving sales results, managing and motivating the Territory Sales Managers (TSMs) in relevant region to ensure achievement of quarterly/...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.