Administrative Coordinator 2 - CWAE
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Administrative Coordinator 2 - CWAE
Salary
$12.03 - $20.61 Hourly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
RPC-41626-AB
Department
Revenue-Office of Revenue
Division
Revenue Processing Center
Opening Date
04/16/2026
Closing Date
4/23/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
At the Louisiana Department of Revenue, we are dedicated to fairly and efficiently administering the state's tax laws to ensure compliance while providing exceptional customer service. We are committed to fostering public trust, enhancing economic growth, and maximizing revenue collection to support essential services that benefit all citizens of Louisiana.
We're looking for anADMINISTRATIVE COORDINATOR 2 - CWAE to join ourRevenue Processing Center Division.
An ideal candidate should possess the following competencies:
Demonstrating Accountability:The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Following Policies and Procedures:The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Managing Resources:The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.
Minimum Qualifications
One year of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168050) .
Job Duties and Other Information
Job Duties:
Duties include, but are not limited to:
Mail extraction is done manually, through the use of mechanical extraction desks, or through the use of mechanical extraction desks with an attached integrated imaging module. Alternatively, hand opening of items in accordance with assigned priorities
Envelope contents are analyzed to determine the appropriate workflow for the most efficient processing of documents. Initial batch folders are prepared for tax processing categories in volumes as instructed.
Document contents are examined to verify that the data is for LDOR. If data is not for LDOR, transmit to applicable area. If a document indicates that a remittance is required and none is enclosed, must note tax return as no-remit and affix initials. Thoroughly examines all envelopes to ensure no content remains.
Envelopes are retained by tax category using the instructed procedures. Reassembles remittance, tax document, attachments and envelope in the manner instructed. Date stamps all applicable items to establish basis for reference, audit-trail and computation of penalty and interest. All items are grouped by tax @type and tax processing category (remittance, no-remittance, etc.) and placed in batch folders for transmission to the System Operations section.
Position-Specific Details:
Appointment Type:Classified WAE
Compensation: The salary offered will be determined based on qualifications and experience.
This position will be filled as a Classified WAE (CWAE). Incumbents in these positions may not work more than 1,245 hours within a 12-month period.
A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.
LA R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties. Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work.
How to Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
If you are applying for a position using the baccalaureate option you may apply 90 days prior to receipt of your degree, however the effective date of the appointment cannot be prior to your graduation date. Please contact the HR representative listed below to ensure that your application is accepted as eligible.
Contact Information:
For further information about this vacancy contact:
Alexis Bowser
Louisiana Department of Revenue
Human Resources Division
P.O. Box 66378
Baton Rouge, LA 70896
alexis.bowser@la.gov
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
LDR-Do you have any friends or family members who currently work for LA Department of Revenue? If so, please list their name(s) and relation to you. If not, please enter "N/A".
02
LDR- LA. R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue ("LDR") to conduct a criminal history records check of a prospective employee who will access federal tax information to perform his job duties. If you are given a conditional offer of employment, a criminal history records check will occur before your first day of work. The check requires submission of your fingerprints that will be run through national and state databases to determine if any criminal offenses are connected to your name. Your name will also be run through local databases to check the same. After that, you will be subject to these checks, at minimum, every 5 years during your employment at LDR. Check the "Yes" box below to show your understanding of this information.
Yes
No
03
DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?
I avoid responsibility, deliver poor work, and resist feedback.
I take ownership when prompted and meet basic expectations.
I own results, meet standards, and respond to feedback professionally.
I drive high performance, prevent issues, and model accountability.
04
DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?
I struggle to follow rules or apply policies correctly, which can lead to confusion or mistakes.
I follow rules with support and help correct issues, but I sometimes apply policies inconsistently.
I apply and explain policies accurately, adapt to routine situations, and help improve procedures.
I guide others in applying policies, prevent compliance issues, and improve procedures based on experience.
06
FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
MR: Managing Resources - How well do you manage financial, physical, or contractual resources to meet operational needs?
I struggle to manage resources, don't always follow required procedures, or have trouble keeping accurate records.
I handle basic resource tasks but may not consistently align them with priorities or follow procedures.
I manage resources effectively, follow procedures, track usage, and maintain accurate records to support my team's goals.
I plan ahead to meet future needs, improve systems, strengthen vendor relationships, and ensure compliance across resource areas.
08
MR: Managing Resources - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question
Employer
State of Louisiana
Address
1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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