Position Schedule: Full-Time
This job posting is anticipated to remain open for 30 days, from 14-Apr-2026. The posting may close early due to the volume of applicants.
Opportunity Overview
Our vision as Digital Portfolio Operations in Digital Enabling Services is to be the invaluable partner to our Portfolios and Platforms by bridging excellence with operational intelligence.
The services we provide to Digital Portfolios include:
Strategic Enablement: Business Alignment, Engagement Model and Stakeholder Feedback
Delivery Excellence: Resource/Financial Planning, Metrics & Analytics, Reporting, and Insights & Storytelling
Team Enablement: Onboarding, Tools & Process Optimization, and Content Management
What You'll Do:
As a Product Operations Manager, you will serve as a trusted operational, financial, and data partner to portfolio and product leadership, enabling execution excellence through strong operational discipline, financial stewardship, and actionable insights.
Own and streamline end-to-end portfolio operational processes, including funding, invoicing, resource management, and governance, ensuring accuracy, consistency, and transparency across firm-approved tools.
Manage portfolio resource and financial operations by maintaining accurate staff rosters, headcount tracking, forecasts, budgets, and total cost of ownership views; perform monthly variance analysis and clearly communicate drivers and insights to leadership.
Establish, document, and scale best practices for operational workflows, data quality, metrics, reporting, and communications, driving consistent execution and continuous improvement across products and programs.
Serve as the portfolio's data and insights champion by partnering with portfolio leadership, data owners, and planning partners to define key metrics, maintain critical datasets, and deliver actionable insights through dashboards, reporting, and storytelling.
Deliver regular portfolio-level operational reviews highlighting trends, risks, opportunities, and execution impact to support informed decision-making.
Drive strong cross-product, portfolio, program, and stakeholder engagement through clear communications, alignment forums, and structured feedback loops.
Partner with product and delivery leaders to enable operational readiness, including onboarding new team members, activating tools and access, and supporting effective operating rhythms to accelerate productivity.
Support planning and intake processes to ensure new work is evaluated, prioritized, and accurately reflected in portfolio plans, forecasts, and reporting.
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1) .
Hiring Minimum: $86300
Hiring Maximum: $146700
Skills/Requirements
What Experience You Need:
Bachelor's degree or equivalent years of experience in product management, project management, program management, or operational financial management within technology or operational teams.
3+ years of experience in project, program, financial, or portfolio operations management supporting multiple workstreams and stakeholders.
Strong financial acumen, including experience managing budgets, forecasts, invoices, and performing variance analysis. Ability to examine the drivers behind variances and take ownership of implementing solutions that correct issues and reduce repeat variances at the project level and up to the enterprise level
Exceptional organization skills and attention to detail, with a demonstrated ability to maintain accurate data across multiple tools and minimize execution exceptions.
Experience working in cross-functional and matrixed environments, partnering with product, technology, finance, and third-party vendors to drive results.
Strong data-driven problem-solving skills, including identifying trends, generating insights, and translating complex data into clear, actionable recommendations.
Ability to juggle multiple priorities simultaneously, adapt to shifting needs, and ensure timely delivery in a fast-paced environment.
What Could Set You Apart:
Experience leveraging AI in day-to-day activities to streamline operational processes or tasks
Agile or SAFe certifications, or experience supporting Agile delivery environments
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?\sft\category=awards-accolades)
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?\sft\category=awards-accolades-en-ca)
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report (https://careers.edwardjones.com/blog/edward-jones-releases-annual-purpose-inclusion-and-citizenship-report/?codes=DIRECT&utm_source=DIRECT) .
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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