Sales Assistant

Aston Carter • Doswell, VA • 5h ago

Job Title: Sales Assistant

Job Description

The Sales Assistant provides dedicated support to the sales function by assisting the sales manager, responding to customer inquiries, and ensuring smooth order processing from initial contact through completion. This role focuses on delivering excellent customer service, maintaining accurate records, and collaborating with team members to resolve complex issues. It is a full-time, permanent opportunity within a close-knit and growing team, offering the potential for professional growth based on performance.

Responsibilities

Assist the sales manager with day-to-day sales activities and administrative tasks.

Respond promptly and professionally to customer inquiries via phone, email, and chat.

Provide accurate and detailed information about products and services to customers.

Assist customers with order processing, including entering orders, preparing quotes, and coordinating scheduling.

Maintain detailed and organized records of customer interactions, orders, and related documentation.

Perform accurate data entry to support sales administration and reporting.

Analyze customer feedback to identify trends, recurring issues, and opportunities for improvement.

Collaborate with team members to investigate and resolve complex customer issues.

Provide general administrative support to the sales team to ensure efficient operations.

Deliver customer service that reflects a customer-focused and solution-oriented approach.

Essential Skills

3+ years of experience in customer service, sales assistant, or administrative support roles.

Proven experience in sales support or sales administration.

Strong data entry skills with high attention to detail and accuracy.

Excellent phone etiquette and verbal communication skills.

Strong written communication skills for email and chat correspondence.

Demonstrated customer service orientation and ability to handle inquiries professionally.

Ability to work independently as a self-starter without the need for micromanagement.

Organizational skills to maintain detailed records and manage multiple tasks.

Proficiency in basic administrative tasks and office workflows.

Additional Skills & Qualifications

Experience in administrative assistant roles supporting sales or customer-facing teams.

Experience in order processing and sales administration.

Ability to analyze customer feedback and identify patterns or trends.

Bilingual language skills are a plus.

Strong teamwork and collaboration skills to work effectively in a small team environment.

Comfort working directly with a sales manager and adapting to evolving team needs.

Motivation to grow within a role as the team and organization expand.

Work Environment

This is a full-time, fully onsite position working within a close-knit team of approximately five people. You will work directly with and provide ongoing support to the sales manager in a collaborative and supportive environment. The team is growing and aims to add more people, creating opportunities for professional development and advancement for those who perform well. The work setting emphasizes teamwork, open communication, and a customer-focused approach, with typical office-based tools and systems used for data entry, order processing, and communication.

Job Type & Location

This is a Contract to Hire position based out of Doswell, VA.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Doswell,VA.

Application Deadline

This position is anticipated to close on Apr 27, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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