Working Title: External Appointment Scheduler
Job Class: Office and Administrative Specialist, Senior
Agency: Direct Care and Treatment
Job ID : 93580
Location : St. Peter
Telework Eligible : No
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 04/15/2026
Closing Date : 04/21/2026
Hiring Agency/Seniority Unit : Direct Care and Treatment / DCT St Peter AFSCME
Division/Unit : MSOP / MSOP SP CPS Health Services
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $22.23 - $30.09 / hourly; $46,416 - $62,827 / annually
Classified Status : Classified
Bargaining Unit/Union : 206 - Clerical/AFSCME
Work Area : MSOP SP CPS Health Services
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Minnesota Sex Offender Program (MSOP) is a residential, sex offense specific treatment program in a modified therapeutic community and secure setting that provides services to over 700 individuals who have been civilly committed for sexual offending. MSOP is a national leader in the industry and is committed to providing services on the leading edge of the comprehensive evaluation, treatment, and management of clients. MSOP has facilities in Moose Lake and St. Peter, MN.
The Office & Administrative Specialist, Senior provides work direction and technical assistance to other health services staff and develop, implement, and maintain office procedures and work systems to efficiently and effectively ensure timely delivery of nursing and medical services to the MSOP population.
Responsibilities Include:
Coordinate and monitor all off-site specialty medical consultation requests and authorizations
Establishes process and procedures for completion of all off-site specialty consult requests, necessary documentation and procedure follow-up
Function as coordinator and lead worker of clerical support of nursing services while demonstrating a high level of discretion and confidentiality to develop, implement, manage and maintain the medical records system procedures, practices and clerical support functions for the Health Services department at MSOP
Serve as a positive role model to clients during the course of providing services to demonstrate effective professional and personal behavior
Minimum Qualifications
To qualify, applicants must have:
A high school diploma or GED;,
Customer service skills to provide courteous, prompt, and accurate information to clients, staff and other stakeholders in person, on the phone, through email and other written or electronic correspondence;
Data entry performance skills using Microsoft Office or similar data entry system(s) to enter data into specific fields, receive, review and compare source documents to database information including locating, identifying, and correcting data entry errors. Software skills to utilize other applicable applications such as Avatar and Phoenix;
Database, Documents, and Records Management skills sufficient to maintain electronic or paper files for efficient organization and retrieval of information, compile [MB1] , research and analyze information from databases;
Specialized terminology including medical terminology to develop and maintain accurate medical records and transcribe medical reports, correspondence, records, patient- care information, statistics, medical research, and administrative material;
Spreadsheetsskillsto utilize applications, such as Microsoft Excel or Google Sheets to enter, compile, store, retrieve data;
Typing/Keyboarding skills to compose correspondence, format documents, and create reports, presentations, charts, and graphs;
Word processing skills to use software to create, format, edit, print, and save a variety of documents including written correspondence, records, reports and forms; and
Preferred Qualifications
Experience working in a correctional or secured environment
Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - Direct Care & Treatment will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
EDUCATION VERIFICATION - Applicants will be required to provide a copy of their high school diploma at time of interview OR copies of their college transcript or college degree/diploma at time of interview. Copies of the college degree/diploma are acceptable ONLY if it clearly identifies the field in which it was earned
Direct Care & Treatment (DCT) healthcare facilities require employees to provide documentation that they are free from tuberculosis (TB) through a blood test prior to employment. DCT does not accept TB skin testing.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
