Position Description & Qualifications
Are you looking for an Assistant Operations Analyst opportunity where you can make a difference every day? Discover this great opportunity in our Shaw AFB, SC location. Bring your expertise and collaborative skills to impact our military defense and the safety of our airmen by discovering your new role supporting this critical mission. The U.S. Air Force has recognized our team as providing top-quality services.
You will be part of the 9th Air Force (9AF) United States Air Force Central Command (AFCENT), which is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports the 9th AF Chief of Staff.
In your role as Operations Center, Assistant Operations Analyst, you will assists the COC Lead Operations Analysts with consulting, advisory and analytical services for the day-to-day management of the USAFCENT Command Operations Center (COC) with a focus on monitoring, analyzing, reporting and coordinating USAFCENT mission activities in the Area of Operations on a 24/7 basis will also support of two personnel during all shifts to support directed requirements.
Additionally, you will,
Provide 24/7 support to the staff director and lead operations analyst for accomplishing varied and numerous day-to-day analytical expertise.
Consolidate and provide input into operational briefings or briefing books to Commander, USAFCENT, and senior staff. Inform senior USAFCENT staff from either briefings or briefing binders of ongoing theater operations or issues.
Provide instructions for operating existing and future command and control equipment in the COC, to include analyzing and formatting data on the digital video recording system (DVR) and creating digitized computer files suitable to send to senior leadership to enhance notification of key AOR events.
Design, implement, and administer comprehensive database solutions for use by the USAFCENT Operations Center. Assist with management of the USAFCENT TMT.
Assist with the management of the USAFCENT knowledge environment, information exchange, and collaborative situation (e.g. share point websites, file management system) such that historical and current operational files and related media are tracked, stored, and maintained. Maintain a firm grasp on information flow requirements to include mission, operations, and commander's intent.
Serve as Crisis Action Team coordinating element and assist the RFI Manager in support of the USAFCENT staff.
Maintain and update consolidated USAFCENT senior staff phone rosters and email distribution lists on the AFCENT networks.
Track status of RFIs and short Notice taskers on behalf of the Chief of Staff.
To be successful you will have:
A current and active TS/SCI with the ability to maintain/transfer a Top Secret with Secret Compartmented Information (TS/SCI) clearance.
An Associates degree
Three (3) years' experience in a numbered Air Force or component command staff level or higher or other service equivalents.
Have (1) one year experience in the use of Microsoft Office applications/e-mail systems or the equivalent.
The ability to travel up to 10%
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract @type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
