Accounts Receivable Supervisor/Manager

Robert Half • Parsippany, NJ • 4h ago

Description

A growing, service-based organization is seeking a seasoned Accounts Receivable Supervisor to take ownership of receivables operations within a high-volume, recurring billing environment. This role will serve as a subject matter expert across cash application, dispute resolution, and cross-functional AR process improvement, while supporting ongoing growth and integration initiatives.

Key Responsibilities

Take full ownership of daily cash application activities, including payments received via lockbox, ACH, wire transfers, and credit cards

Research and resolve unapplied cash, discrepancies, payment variances, chargebacks, and disputes in a timely manner

Act as the primary accounts receivable subject matter expert, providing guidance and ensuring alignment with operational and financial objectives

Partner with external collection partners to support the resolution of delinquent accounts through documentation, analysis, and customer coordination

Serve as a key liaison between finance, customer service, operations, and sales to ensure smooth transitions from service delivery to billing

Monitor and analyze core AR performance metrics such as aging, unapplied cash, chargebacks, and write-offs; provide insights to leadership

Identify recurring billing or payment issues, conduct root-cause analysis, and implement corrective and preventive solutions

Support business growth initiatives by assisting with onboarding newly acquired customer portfolios and integrating billing and AR workflows

Reconcile merchant card activity against bank and general ledger records to ensure accuracy and completeness

Flexibility to work extended hours during peak periods or as business needs require

Requirements

Qualifications & Experience

5+ years of progressive experience in accounts receivable or related finance functions

Strong background in high-volume or recurring-service billing environments preferred

Solid understanding of chargebacks, disputes, and payment processing workflows

Comfortable operating in a fast-paced, growth-oriented, and change-driven organization

Proficiency with Excel and financial systems; experience with service-industry billing platforms is a plus

Strong written and verbal communication skills with internal teams and external partners

Highly organized, detail-oriented, and able to manage multiple priorities effectively

Self-motivated professional who proactively identifies issues and drives solutions in partnership with leadership

What You'll Bring

A hands-on, ownership mindset with the ability to balance day-to-day execution and process improvement

A collaborative approach and service-oriented attitude

Enthusiasm for contributing to continuous improvement and business growth

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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