SALES CENTER OPERATIONS MANAGER I

Mohawk Industries • Butler, WI • 2d ago

JOB REQUIREMENTS: Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. The Sales Center Manager- Operations is responsible for managing store operations and personnel to ensure all activities are performed in accordance with company policies and procedures. Major Function and Scope -Achieves revenue, budget and other business objectives for each fiscal year. -Develops business relationships with key customers within the store coverage area. -Clearly defines goals and objectives for SSC personnel to measure performance and communicate these objectives to the staff on a regular basis. -Provides leadership and direction in the pursuit of store objectives with employees. -Communicates and works closely with customers to maximize market penetration and margin potential. -Develops and implements strategic plans to accommodate corporate goals. -Advises customer on product selection, pricing and sales volume and continues to build customer relations. -Analyzes and controls expenditures of SSC to conform to budgetary requirements. -Analyzes sales reports showing sales volume, profit loss (EVA) and margins utilizing the on Demand reporting process. -Ensures prudent credit transactions and manages account collections. -Participates in the planning process by providing accurate, achievable sales forecasts. -Align achievements with corporate goals, standards, and objectives. -Communicates the safety program goals and expectations and ensures associates are properly trained in the Safety program. -Trains, leads and develops associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes. -Cross trains on all areas of SSC operations; customer service, warehouse, and office administration duties. Assists where necessary. Recruits, hires and manages SSC staff associates. Includes daily support and direction, as well as on-going performance management and development. -Manages store metrics to ensure performance. -Maintains store KPIs to meet audit expectation requirements. -Ensures compliance with Human Resource policies including hiring, firing, performance management, and DOT compliance. -Performs other related duties as required. Experience and Knowledge Required -HS diploma and 5+ years relevant sales experience required OR -Bachelors degree in Business or related field and 1+ years of relevant sales experience. 4 years prior selling experience. Prior customer service experience is a plus. -Minimum 2 years previous management experience. Competencies Strong interpersonal skills, excellent written and verbal communication skills. Analytical aptitude; time management and organizational skills. Proven training, teamwork, and leadership skills. Ability to multi-task. Demonstrated follow-up and follow-through skills. Must be proficient in MS Word, Excel, and PowerPoint. Must be Dal-Tile certified to operate powered industrial trucks. Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or listen. Specific To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjAzNjIyLjg3NzBAbW9oYXdraW5kdXN0cmllc2NvbXAuYXBsaXRyYWsuY29t *** APPLICATION INSTRUCTIONS: Apply Online: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjAzNjIyLjg3NzBAbW9oYXdraW5kdXN0cmllc2NvbXAuYXBsaXRyYWsuY29t

Similar Jobs

Marketing Research & Insights Manager

Generac Power Systems • Pewaukee, WI • 3min ago

Management & Administrative

We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator...

3min ago

Go to Apply

Marketing Research & Insights Manager

Generac Power Systems • Waukesha, WI • 3min ago

Management & Administrative

3min ago

Go to Apply

Community Marketing Manager

Always Best Care Senior Services • New Berlin, WI • 7min ago

Management & Administrative

Job Title: Community Marketing Manager (Non-Medical Home Care) Hours: Full-Time 9am-5pm (nights/weekends as needed) Position Summary The Community Marketing Manager is responsible for driving client growth through strate...

7min ago

Go to Apply

Sr Event Manager Marketing

DXC Technology • Milwaukee, WI • 15min ago

Management & Administrative

Job Description: We are looking for a dedicated Sr. Event Manager to manage and / or assist with production of corporate, client facing, and third party hosted events driving demand generation, brand awareness, and custo...

15min ago

Go to Apply

Operations Manager

AAA ENVIRONMENTAL INDUSTRIES INC • Hartland, WI • 28min ago

Management & Administrative

JOB REQUIREMENTS: Duties and Responsibilties of Job: The Operations Manager will select, supervise and train employees in their respective position to ensure safe, professional and efficient service in branch with over 3...

28min ago

Go to Apply

ADMINISTRATIVE SUPERVISOR CHD, FWBH - NU

FROEDTERT • West Bend, WI • 4h ago

Management & Administrative

JOB REQUIREMENTS: Duties and Responsibilties of Job: Discover. Achieve. Succeed. #BeHere Location: US:WI:WEST BEND at our FROEDTERT WEST BEND HOSPITAL facility. This job is ON - SITE. FTE: 0.600000 Standard Hours: 24.00...

4h ago

Go to Apply

Service Center Manager

VALVOLINE INSTANT OIL CHANGE • Milwaukee, WI • 8h ago

Management & Administrative

JOB REQUIREMENTS: Motivated store managers that are hands on, \"lead from the front\" individuals. Successful leaders in this role deliver top financial performance by growing customer counts via retention of existing gu...

8h ago

Go to Apply

Account Manager, On Premise

Reyes Holdings • Milwaukee, WI • 11h ago

Management & Administrative

Join the leading beverage provider, Reyes Coca-Cola Bottling! Shift: Full Time, Monday - Friday, 7:00am start Benefits: Medical, Dental, Vision, Retirement, Vacation Route: Milwaukee and surrounding communities Salary: S...

11h ago

Go to Apply

Field Service Account Manager

Clean Harbors • Milwaukee, WI • 12h ago

Management & Administrative

Clean Harbors in Germantown, WI seeking a Field Services Account Manager to join the Environmental Sales team. The Field Services Account Manager is responsible for lead generation and securing Field Services business (i...

12h ago

Go to Apply

Administrative Assistant

MARQUETTE UNIVERSITY • Milwaukee, WI • 15h ago

Management & Administrative

JOB REQUIREMENTS: Administrative Assistant Posting Number: NA01559 Employment Status: Full Time Job Family: Operations and Administrative Services Position Overview The Administrative Assistant serves as a front-line amb...

15h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.