Project Controls & Operations Manager

WSP USA • New York, NY • 3h ago

This Opportunity

As a Project Controls and Operations Manager within WSP's Datacenter Center of Excellence organization, this role provides senior-level leadership in delivery operations, financial alignment, digital project controls, and enterprise reporting across complex programs in the United States.

This position focuses on how work is planned, governed, measured, and reported at scale, ensuring project execution and operational data are tightly aligned with financial performance, executive decision-making, and enterprise standards.

Your Impact

Project Controls, Metrics & Performance Leadership

Lead the design and application of project controls and performance management frameworks spanning scope, schedule logic, cost tracking, change management, risk, and executive reporting.

Translate complex project and engineering activity into clear, decision-ready metrics for senior leadership and clients.

Provide insight into delivery trends, variances, risks, and recovery opportunities using data-driven analysis and dashboards.

Delivery Operations & Financial Alignment

Serve as a senior SME bridging project delivery, operations, and finance, ensuring consistency between project execution, resource allocation, capitalization models, and P&L performance.

Develop and maintain FTE, resource, and capacity models aligned to project portfolios and financial planning.

Partner with PMs, operations leaders, and finance teams to support budget adherence, forecasting, and cost center alignment.

Smartsheet Platform Ownership & Digital Architecture

Act as SME for Smartsheet in project delivery and operational reporting.

Govern enterprise-scale Smartsheet ecosystems, including templates, automations, workflows, reports, and executive dashboards.

Drive automation and system improvements that reduce administrative burden and increase accuracy and transparency.

Governance, Standards & Quality

Establish and maintain standardized delivery operations and project controls frameworks that scale across programs and regions.

Ensure compliance with corporate governance requirements, quality standards, and client expectations.

Capture and institutionalize lessons learned to improve execution efficiency.

Stakeholder Engagement & Enablement

Serve as a trusted advisor to senior leadership, presenting performance insights clearly and concisely.

Lead or support enterprise training related to project controls, Smartsheet, and delivery operations.

Who You Are

Required Qualifications

Bachelor's degree in engineering, technical, or business discipline.

12+ years of experience in delivery operations, metrics, governance, or enterprise reporting.

Deep expertise in Smartsheet as an enterprise platform.

Strong financial, resource, and performance modeling capability.

Proven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policies.

Ability to work schedules conducive to project-specific requirements that may extend beyond the typical workweek.

Preferred Qualifications

Relevant experience in lieu of education may be considered with 16+ years of experience.

WSP Benefits:

WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Compensation:

Expected Salary (all locations): $175,000 - $249,000

WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law.

LI-TB1

About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

WSP USA

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