Description
Senior Director CDI and Coding - Remote
The Senior Director CDI and Coding will be responsible for the management, implementation and execution of revenue cycle improvement initiatives for CDI and Coding functions/work that is insourced and outsourced. This position will act as the liaison between stakeholders of CDI and Coding vendors and Shared Services Revenue Cycle leadership. This position is responsible for process improvement work to optimize people, processes and technology utilized for specific revenue cycle functions by Providence and Providence vendors building effective partnerships and promoting collaborative relationships with Providence leaders, caregivers and multiple vendors. This position will work with internal and external partners to align and maintain best practice standards and quality commitments while ensuring that key stakeholders are kept fully informed on performance and other important factors.
This leader will work to strategically support workflow standardization and process improvement efforts in alignment with overall system needs as well as vendor/partner needs. The position will be responsible for process improvement work to optimize people, processes and technology, and must have in-depth knowledge of revenue cycle functions. This leader maintains current knowledge of industry trends and regulatory requirements.
The position requires a hands-on, self-motivated individual who thrives in a fast-moving, dynamic environment within a challenging and evolving industry. This key leader champions a mission-driven culture that embodies the organization's core values of compassion, dignity, justice, excellence, and integrity. This leader must inspire, mentor, and cultivate critical relationships with executives to drive operational outcomes in their assigned area(s).
Providence caregivers are not simply valued - they're invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Essential Functions:
Monitors and manages assigned revenue cycle functions that are performed internally by Providence, and by vendor parties.
Manages relationships with executive leaders and external stakeholders, ensuring alignment between all parties by fostering an environment of collaboration in pursuit of common goals.
Identifies opportunities, defines problems and their root causes and consistently displays awareness to the needs of internal and external clients.
Maintains clear communication with clients regarding mutual expectations.
In collaboration with Providence Revenue Cycle leaders, and other stakeholders, recommends enhancements and updates to drive necessary efficiency and performance. Communicates ideas or positions in a persuasive manner that builds support, agreement and/or commitment.
Provides solutions that lead to sharing of best practices and alternate approaches that help ensure performance improvement.
Manages applicable means of communication for stakeholders that outline the avenues for success, potential barriers to avoid, and appropriate actions to take, etc., to optimize Revenue Cycle processes and efficiency.
Establishes standards and processes to measure performance and ensure continuous improvement.
Point of contact and escalation for revenue cycle issues and concerns. Work with revenue cycle leadership to resolve and assure the resolution is communicated timely. Monitors raised issues for outcome and closure.
Actively supports and incorporates the mission and core values into daily activities. Treats all others with respect and demonstrates excellence, justice and compassion in daily work and relationships with others.
Maintains confidentiality of all information related to patients, medical staff, employees, and as appropriate, other information.
Demonstrates service excellence and positive interpersonal relations in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers, vendors and community members, so that positive relations are maximized.
Consistently demonstrate and incorporate principles of safety and infection control into daily activities as outlined in Environment of Care, Infection Control, and Exposure Control manuals and department safety policies/procedures. Maintains knowledge of work-appropriate aspects of environment of care programs complies with policies and reports unsafe conditions. Successfully completes Environment of Care HealthStream modules in the required timeframes and participates in fire drills and emergency exercises.
Required Qualifications:
Bachelors Degree in Healthcare Administration, Business Finance or relevant area of experience or an equivalent combination of education and experience.
10 or more years Progressive responsible experience in Healthcare Administration and/or Operations with an emphasis on management, business or account management
8 years Leadership experience
10 or more years Background in ICD10 Coding and official hospital coding guidelines
10 or more years Background in Clinical Documentation Improvement (CDI) best practices, processes and guidelines
Preferred Qualifications:
2 years In depth experience with Epic and an understanding of best practice infrastructure to drive optimal revenue cycle performance
Salary Range by Location:
AK: Anchorage: Min: $71.15, Max: $112.34
AK: Kodiak, Seward, Valdez: Min: $74.17, Max: $117.10
California: Humboldt: Min: $74.17, Max: $117.10
California: All Northern California - Except Humboldt: Min: $83.21, Max: $131.38
California: All Southern California - Except Bakersfield: Min: $74.17, Max: $117.10
California: Bakersfield: Min: $69.76, Max: $112.29
Idaho: Min: $63.32, Max: $99.96
Montana: Except Great Falls: Min: $57.29, Max: $90.44
Montana: Great Falls: Min: $54.27, Max: $85.68
New Mexico: Min: $57.29, Max: $90.44
Oregon: Non-Portland Service Area: Min: $66.33, Max: $104.72
Oregon: Portland Service Area: Min: $71.15, Max: $112.34
Texas: Min: $54.27, Max: $85.68
Washington: Western - Except Tukwila: Min: $74.17, Max: $117.10
Washington: Southwest - Olympia, Centralia & Below: Min: $69.76, Max: $112.29
Washington: Tukwila: Min: $74.17, Max: $117.10
Washington: Eastern: Min: $63.32, Max: $99.96
Washington: South Eastern: Min: $66.33, Max: $104.72
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 427687
Company: Providence Jobs
Job Category: Revenue Cycle Operations
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 4001 SS RC CODING NWR
Address: WA Renton 1801 Lind Ave SW
Work Location: Providence Valley Office Park-Renton
Workplace Type: Remote
Pay Range: $See Posting - $See Posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
