Sales Manager

Hyatt • Isle Of Palms, SC • 2h ago

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. At Wild Dunes Resort, a Destination Brand by Hyatt , this philosophy comes to life through authentic hospitality, collaborative teamwork, and memorable resort experiences.

The Sales Manager- Executive Meeting Manager is a fully competent, entry-level sales professional who supports and manages group and meeting sales for Wild Dunes Resort. This position is responsible for selling guest rooms, meeting and event space, and resort services to corporate and group clients, while coordinating with internal teams to deliver exceptional, high-touch experiences reflective of a destination resort. This is not a Remote position.

Key Responsibilities

Sales & Business Development

Sell guest rooms, meeting facilities, and resort services to corporate, association, and group customers

Solicit and generate new business while managing assigned customer accounts

Prepare, present, and negotiate effective proposals and contracts

Conduct professional, engaging site inspections highlighting Wild Dunes' meeting venues, accommodations, and resort amenities

Utilize Hyatt sales systems and tools to manage accounts, pipelines, and sales activity

Client & Event Management

Serve as the primary sales contact for assigned meetings and events from inquiry through transition to event services

Participate in and, when appropriate, lead event meetings, pre-convention meetings, and internal sales meetings

Coordinate customer service requirements with Conference Services, Events, Rooms, and Food & Beverage teams

Ensure client expectations are clearly communicated and consistently delivered

Administrative & Team Collaboration

Maintain accurate, well-organized documentation, contracts, reports, and sales files

Work closely with the assigned Administrative Assistant and other support staff

Collaborate as a team member with sales and catering colleagues in a destination resort environment

Assist with forecasting, reporting, and departmental initiatives as assigned

Resort & Brand Culture

Wild Dunes Resort is part of Destination by Hyatt , a curated portfolio of independent-minded properties that celebrate place, culture, and authentic hospitality. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, exciting challenges, and career opportunities as unlimited as your imagination.

At Wild Dunes, colleagues are empowered to grow, contribute, and shine in a warm, respectful, and inclusive culture while delivering unforgettable experiences along the South Carolina coast.

Qualifications:

Required

A true desire to satisfy the needs of others in a fast-paced, resort environment

Refined verbal and written communication skills

Proficiency in general computer knowledge and business systems

Prefer selling, negotiating, business writing and presentation skills training

Able to prioritize and demonstrate excellent Time Management

Preferred

1-3 years of hotel or resort sales experience, or comparable hospitality experience

Bachelor's degree in Hospitality Management, Business, Marketing, or related field

Previous training or demonstrated skills in selling, negotiating, business writing, and presentations

Work Environment & Expectations

Flexible schedule, including occasional evenings and weekends for site visits or group events

Ability to walk the resort property and support on-site group programs as needed

Professional appearance and commitment to Hyatt and Wild Dunes service standards

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-SC-Isle of Palms

Organization: Wild Dunes Resort

Pay Basis: Yearly

Job Level: Full-time

Job: Administrative

Req ID: ISL001848

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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