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Deposit Services Specialist I

Berkshire Bank • Lincoln, RI • 2d ago

Division: Beacon Bank & Trust

Department: Deposit Operations

Reports to: Deposit Services Supervisor I

Status: Exempt/Officer

Pay Grade: 5

Salary Range:$20.00 - $27.13

Salary range updated 4/10/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: Lincoln, RI

Principal Objective

Reporting to Deposit Operations Supervisor, the Deposit Operations Deposit Specialist I will be an experienced specialist, who is responsible for the execution of BAU functions performed by themselves within their respective team. The Deposit Specialist I will perform regular day to day activities similar to one or more other Deposit Specialists as well as the more complex activities and functions. Activities and functions may include but not limited to: executing financial and/or operational controls, user testing, release management, and workflow review. The Deposit Specialists I will play a key role in supporting the team and other business lines.

Principal Duties and Responsibilities

Perform expected day-to-day activities

Be able to handle more complex activities and functions, exceptions, and escalated situations based on their knowledge and experience

Develop and provide functional expertise and advise on processes and controls

Be able to communicate business, functional and data requirements related to processes

Provide training to other team specialists on existing or new functionalities

Assist in the development of appropriate test plans/scripts and then subsequent testing of projects and releases

Review and advise on operational process flows, procedures and other training materials as well as keeping documentation up to date

Assist in the gathering evidence for audit and exam requirements

Assist in issue management issue identification, impact assessment, and remediation efforts

Aware of regulatory requirements related to team processes and functions; assist in control updates to maintain compliance

Serve as liaison to other teams within the department as well as other business lines based on functional knowledge

Job Specifications (Skills, Knowledge and Abilities Required)

Tw o (2) or more years experience in Bank Deposit Operations

Strong problem solving and issue management skills

Strong writing and presentation skills

Detail oriented with strong planning skills and consistent follow through

Ability to train peers on daily functions

Able to successfully balance conflicting priorities

Intermediate knowledge of Microsoft Office, including proficiency in data manipulation (Excel, Access, etc.)

Highly self-motivated and directed, as well as a team contributor

Specialized Banking Operations Knowledge (Team Specific)

Reconcilement of various general ledger and internal deposit accounts. Work with the branches or other departments within the bank on research and accurate correction of errors

Complete daily, weekly and monthly reconcilements

Research daily Settlement reconciling items, working with the branches and/or appropriate departments within the bank for the researching and the accurate correction of errors

Verification and Settlement of various reports

Complete Backup Withholding Remittance balancing

Behavioral Skills

Consistently demonstrate behaviors associated with Beacon Banks Core Four values: adaptability, accountability, leadership, and teamwork.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time.

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