Customer Service Associate

Walgreens • Berlin, MD • 5d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1789125BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 11085 CATHELL RD,STE 100,BERLIN,MD,21811

Full District Office Address: 11085 CATHELL RD,STE 100,BERLIN,MD,21811-09304-11951-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 11951-BERLIN MD

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Sales Manager (Part Time)

Carter's/OshKosh • Ocean City, MD • 1d ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the f...

1d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Salisbury, MD • 1w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1w ago

Go to Apply

Senior Customer Account Planner

Perdue Farms, Inc. • Salisbury, MD • 1w ago

Management & Administrative

Perdue AgriBusiness is an international agricultural products and services company that handles agricultural commodities and a diverse portfolio of products and businesses. It is part of Perdue Farms, a fourth-generation...

1w ago

Go to Apply

National Account Manager

Perdue Farms, Inc. • Salisbury, MD • 2w ago

Management & Administrative

Perdue Farms is a fourth-generation, family-owned food and agricultural business deeply rooted in tradition yet with a forward-thinking mindset. We believe that success starts with our people, and our culture is built on...

2w ago

Go to Apply

Customer Pickup Associate

Johnny Janosik, Inc • Laurel, DE • 2w ago

Management & Administrative

This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1507347 Description Position Summary: The position is the initial contact for both internal and ex...

2w ago

Go to Apply

Landscape Operations Manager

BrightView • Dagsboro, DE • 3w ago

Management & Administrative

Description The Best Teams are Created and Maintained Here. Job Summary The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, reso...

3w ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Berlin, MD • 3w ago

Management & Administrative

3w ago

Go to Apply

Wastewater Operation Manager

Perdue Farms, Inc. • Salisbury, MD • 3w ago

Management & Administrative

Perdue Foods has a goal of becoming the most trusted name in premium proteins by creating products for consumers and for retail and foodservice customers around the globe while changing the way animals are raised for foo...

3w ago

Go to Apply

Business Development Director - Arrow Global Supply Chain Services

Arrow Electronics • Salisbury, MD • 3w ago

Management & Administrative

Position: Business Development Director - Arrow Global Supply Chain Services Job Description: Arrow Global Supply Chain Services offers a compelling suite of supply chain services to clients ultimately to optimize, bring...

3w ago

Go to Apply

Residential Electrician

Latitude Inc • Salisbury, MD • 5h ago

Manufacturing & Warehouse

Job Title: Residential Electrician Location: Salisbury MD (With local Travel in MD/DE) Job Type: Full-Time Job Summary: We are seeking a skilled Residential Electrician with at least 2 years of hands-on experience to jo...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.