Senior Information Security Analyst

Cincinnati Children's Hospital Medical Center • Cincinnati, OH • 5h ago

At Cincinnati Children's Hospital Medical Center, technology is more than infrastructure - it is mission-critical to advancing pediatric care, groundbreaking research, and life-saving innovation. As a Senior Information Security Analyst, you will help safeguard the systems and data that power one of the nation's leading children's hospitals. This is an opportunity to lead meaningful security initiatives, strengthen enterprise resilience, and collaborate with forward-thinking teams dedicated to protecting patients, families, and clinical excellence. In this role you will lead our continued maturing of our DLP program. If you are driven to make a real impact where security and healthcare intersect, this is where your expertise matters most.

JOB RESPONSIBILITIES

Project management

Help manage the design, development, and implementation of systems to protect CCHMC data.

Identify the appropriate resources needed to complete small projects.

Support communication between internal and external parties on project related issues and developments.

Develop and manage project plans.

Determine the scope and complexity of midsized to large projects.

Work with cross functional teams.

Prioritize assigned tasks and projects based upon directives from supervisors or customers.

Be responsible for components of the incident response process and be able to run the cycle when an incident occurs.

Analysis

Analyze, design, implement, and maintain moderately complex systems that greatly improve clinical care and patient management.

Plan and conduct system testing.

Document testing outcomes.

Develop technical designs and build tools to automate repetitive tasks to minimize errors and prevent downtime.

Design, write, and prepare complete user and technical documentation.

Analyze existing documentation and provide corrections and enhancement.

Utilizes Development lifecycle process, operating procedures and documentation to implement and support system solutions.

Technical support

Provide technical support and third-level problem resolution assistance for production and process issues.

Troubleshoot and decipher error messages.

Identify required resources to resolve minor to large issues.

Utilizes appropriate Change Control methods to implement system solutions.

Proactive in the identification of potential issues and conceptualizing solutions.

Advance projects to decrease downtime and system issues.

Train teammates in evaluating and monitoring system performance and functionality to avoid potential issues as well as gathering information for future development needs or feasibility studies.

Participate in on-call support rotation and handle incident resolution, problem determination and resolution during that time.

Customer support

Ensure outstanding end-user support is provided, including ongoing monitoring of Service Level Agreements for incident management and collaboration with other areas to ensure customer-centered incident management and support.

Adhere to and promote continual adoption of change management policies and procedures.

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