Bilingual Patient Care Liaison Appt Services

HCA Healthcare • Corpus Christi, TX • 9h ago

Introduction

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Schedule: Must be able to work 8a-4:30 or 7a-3:30 CST

Click Link to Review Day in the Live Video:

https://m.youtube.com/watch?v=a\lOLu1\GfI&list=PLogA9DP2\vSeevHJulsV2FAw4\2uW4Bi_&index=12&pp=iAQB

Do you want to join an organization that invests in you as a Patient Care Liaison? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Patient Care Liaison like you to be a part of our team.

Job Summary and Qualifications

As a National Contact Center Management (NCCM)Patient Care Liaison, you will be responsible for providing and contributing to the company's mission, vision, and values by receiving inbound, outbound and electronic requests to assist in scheduling patient appointments and services.

What you will do in this role:

Speak with customers ,patients and stakeholders

Perform all components of call processing for inbound and outbound contacts while documenting those calls in the system

Ensure performance and quality standards are met

Receive constructive feedback and coaching

Demonstrate the ability to be kind, compassionate, considerate, approachable, friendly and open minded

Provide superior customer service to internal and external customers and patients

Support the vision and strategy of the contact center while positively promoting the services offered and elevating issues to contact center leadership

Qualifications you will need:

One year of customer service experience preferred

Work from home roles requires employees must have high speed internet 60 MB download and 15 MB upload.

Parallon (https://parallon.com/) provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Care Liaison opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Similar Jobs

PRN Home Health Registered Nurse

HCA Healthcare • Corpus Christi, TX • 14min ago

Hospital & Medical

Do you have the career opportunities as a PRN Home Health Registered Nurse you want with your current employer? We have an exciting opportunity for you to join Corpus Christi Healthcare at Home which is part of the natio...

14min ago

Go to Apply

Certified Cancer Registrar

HCA Healthcare • Corpus Christi, TX • 2h ago

Hospital & Medical

Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and...

2h ago

Go to Apply

Intermediate Care Technician

Veterans Affairs, Veterans Health Administration • Corpus Christi, TX • 3d ago

Hospital & Medical

Summary The Department of Veterans Affairs (VA) Intermediate Care Technician (ICT) Program is a program designed to hire transitioning service, National Guard, Reserve, and Veteran corpsmen, combat medics and medical tec...

3d ago

Go to Apply

Associate Veterinarian

VCA Animal Hospitals • Corpus Christi, TX • 1w ago

Hospital & Medical

Join us as an Associate Veterinarian at VCA Oso Creek Animal Hospital & Emergency Center and you'll quickly discover that you're well supported by world-class medicine, technology, facilities and a talented team. You...

1w ago

Go to Apply

Pharmacy Technician

Veterans Affairs, Veterans Health Administration • Corpus Christi, TX • 1w ago

Hospital & Medical

Summary This position is for a Certified Pharmacy Technician with the VA Texas Valley Coastal Bend Health Care System (VATVCBHCS). The incumbent is expected to accomplish all duties related to stocking, delivering, inven...

1w ago

Go to Apply

Account Executive I - Advanced Surgical Instruments (ASI) - Corpus Christi, TX - Johnson & Johnson MedTech, Surgery

J&J Family of Companies • Corpus Christi, TX • 1w ago

Hospital & Medical

At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and les...

1w ago

Go to Apply

Physical Therapist

Health Advocates Network • Corpus Christi, TX • 1w ago

Hospital & Medical

Benefits We Offer: Comprehensive health, prescription, dental, vision, life, and disability plans Competitive pay rates Referral opportunities ? Refer a friend & Cash in! Travel reimbursement and per diem allowances...

1w ago

Go to Apply

Medical Office Specialist

HCA Healthcare • Corpus Christi, TX • 1w ago

Hospital & Medical

Do you want to join an organization that invests in you as a(an) Medical Office Specialist? At Corpus Cardiology Associates, you come first. HCA Healthcare has committed up to $300 million in programs to support our incr...

1w ago

Go to Apply

Clinical Coordinator - Charge Registered Nurse - Dialysis

Fresenius Medical Care • Corpus Christi, TX • 1w ago

Hospital & Medical

PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Ensure quality pa...

1w ago

Go to Apply

Security Professional - Medical Center - Full Time

Allied Universal • Corpus Christi, TX • 2w ago

Hospital & Medical

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.