Security Plain Clothes Operative (PCO), Walt Disney World

The Walt Disney Company • Orlando, FL • 4d ago

Protecting the Magic is the primary goal of the Security team. Security Plain Clothes Operatives work across multiple locations throughout our Guest and Cast areas, helping maintain an environment where Guests and Cast Members can safely experience the magic of Disney.

This role requires strong attention to detail, excellent interpersonal and partnership skills, and the ability to remain calm while assessing, analyzing, and prioritizing situations. Plain Clothes Operatives are responsible for monitoring guest areas while identifying potential risks and opportunities, and communicating findings to Security Management and Investigations, all while maintaining strict confidentiality. Plain Clothes Operatives are expected to demonstrate strong situational awareness, sound judgment, and the ability to collaborate effectively while maintaining a focus on overall safety and the Guest experience. The role also requires the ability to work outdoors for extended periods in various weather conditions.

The pay rate for this role in Florida is $25.00 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Responsibilities :

This is a non-costumed role, with potential assignments in costumed Security positions based on business needs

Perform covert and semi-covert operational job responsibilities by conducting behavior assessment, reporting suspicious activities, and support on-property search and special event operations

Utilize surveillance systems to monitor designated areas of responsibility for suspicious behavior and activities

Compose and complete detailed professional reports by the end of the shift and maintain accurate files

Quickly capture essential information, assess and evaluate situations, and effectively escalate issues to the appropriate parties

Develop and maintain positive relationships at all levels and all lines of business

Maintain confidentiality and professionalism by safeguarding sensitive information while consistently demonstrating integrity and respect in all interactions

Work collaboratively in a team environment while maintaining clear, concise communication at all times to ensure safety and security

Complete all required training accurately and in a timely manner

Basic Qualifications :

A minimum of two (2) years of experience in positions of growing responsibility within security, military police, law enforcement, investigations, and/or loss prevention

Must have the ability to write and speak English fluently

Must have a valid Florida Driver's License

Must have the ability and be eligible to obtain a Class D Security License

Must complete Walt Disney World Security Training (2 weeks)

Ability to adapt to constantly evolving priorities in a high pressure and fast paced environment, while working with limited direct leadership

Proficient with standard office software programs, phones, and mobile electronic devices; including radios, iPhones, and surveillance systems

Must be flexible with work schedule, including working extra hours, weekends, special events, and holidays

Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required, as well as handling cleaning chemicals and supplies.

Preferred Qualifications:

Here are the outstanding preferred skills we are looking for:

Associate's degree or higher in Criminal Justice, Homeland Security, Emergency Management, or another related security field

Experience with surveillance, patrol, investigations, Corporate, Government, Military Intelligence, and/or asset protection related field

Knowledge of Behavioral Assessment

Demonstrated high level of dependability/reliability/integrity/character

Knowledge of Walt Disney World property, resources, policies, and procedures

Experience in theme park environments, customer service, or other hospitality lines of business

Ability to communicate fluently in one or more additional languages

Additional Information :

To expedite consideration, we highly recommend that you upload your resume when completing the application for this posting.

SCHEDULE AVAILABILTY

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.

SUBMITTING YOUR APPLICATION

After clicking "Apply Now" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page.

KEYWORD: WDW Casting WDWCASTING WDW: Walt Disney World Casting Hourly Jobs wdw hourly

Job ID: 1343721BR

Location: Orlando,Florida

Job Posting Company: "Walt Disney World Resort"

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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