Accounts Receivable & Collections Supervisor

Schwan's Company • Marshall, MN • 2h ago

At CJ Schwan's, we don't just make food - we help create moments that matter. From kids devouring pizza after soccer practice, to students laughing over dumplings in a cafeteria, to families enjoying pie during the holidays, our team members play an important role in bringing those everyday moments to life. Our portfolio includes iconic pizzas, global flavors, and timeless desserts from brands like Red Baron®, bibigo®, Tony's®, Big Daddy's®, Freschetta®, Pagoda®, Edwards® and Mrs. Smith's®. Enjoyed in homes, schools, restaurants and just about everywhere people shop and eat, our products reflect a commitment to quality, innovation, and the power of food to bring people together.

We are hiring an Accounts Receivable & Collections Supervisor in our Marshall, MN office. In this role, you will be responsible for supervising the Accounts Receivable & Collections functions to ensure accurate records, including collection of all past due invoices & invalid deductions, deduction resolution/management, cash application and payment validation, managing cash and treasury operations, payments and compliance with regulatory agencies as well as company policies and procedures.

What You Will Do:

Supervises and manages the performance of assigned team in the daily AR and Collections processes/activities and assures thorough coverage of all department functions.

Trains and directs assigned team on accounts receivable and collection systems and ensures compliance with collection policies and procedures including documentation of procedures and collection efforts.

Oversees and prioritizes daily workloads to meet deadlines.

Ensures service levels of direct reports; provides coaching and training on processes, systems, tools and reporting functions to improve results.

Monitors teams written and verbal communications to ensure the company is represented in a professional manner.

Develops and maintains strong relationships with customers, business unit Sales and other cross-functional departments.

Oversees processing of payments received from customers; posts funds to the correct invoices and customer accounts to ensure accuracy.

Assists in evaluating and developing new processes and procedures and ensures team is trained and executes appropriately.

Works directly with Sales on collection and reconciliation efforts on accounts receivables, including but not limited to, developing alternative payment arrangements for distressed customers prior to escalation.

Completes root cause analysis by working with the appropriate functional areas to identify inefficiencies and problem trends; recommends and implements solutions.

Manages, coaches, and develops staff

Responsible to conduct yourself and ensure your subordinates (if applicable) conduct themselves in a manner consistent with company mission, values, code of ethics, policies, and other standards of conduct.

What We Look For:

Education: Bachelors degree in Accounting, Finance or Business or equivalent experience preferred

Years of Related Experience: Typically has 3-5 years of related experience.

Knowledge/Skills/Abilities: Fully proficient computer skills including Microsoft Office Suite (Excel, Word, Outlook) and SAP; Ability to work independently with minimal supervision; Ability to multi-task, to prioritize responsibilities and to meet deadlines; Excellent communication and interpersonal skills with the ability to build relationships with all levels of management, customers, sales and business partners; Ability to conduct numeric analysis and proficient in extracting information from various data base; Strong problem solving, organizational and analytical skills; Ability to work effectively and cooperatively within a team environment; Thorough understanding of general accounting principles and accepted standards; Demonstrated ability to supervise staff preferred; Ability to maintain sensitive and confidential information; Demonstrated experience in dealing effectively with customers.

What We Offer:

The base salary range for this position is $54,000 - $62,000 annually with eligibility for a 10% annual incentive bonus, which is based on organizational performance. The range reflects factors such as experience, skills, education, certifications, and location, and starting salary may fall anywhere within the stated range.

Beyond base salary, we offer a competitive Total Rewards package designed to support your overall well-being, including comprehensive health benefits, time off programs, and retirement and financial offerings.

CJ Schwan's and its subsidiaries are Equal Opportunity Employers. All qualified applicants will be considered without regard to race, color, religion, gender, age, disability, veteran status, national origin, or any other protected characteristic. We provide reasonable accommodations for individuals with disabilities or sincerely held religious beliefs. For accommodation requests or assistance with the application, please email career.search@schwans.com.

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