Location: Binghamton, NY Category: Professional Posted On: Fri Apr 10 2026 Job Description:
Budget Title: Lead Programmer/Analyst (SL-3)
Salary: Commensurate with experience
Binghamton University's Information Technology Services is seeking an experienced, engaging, innovative, and collaborative individual to join our Public Computing and Student Technology group. The Public Computer Lab Administrator is responsible for the daily operation, maintenance, and support of the university's public computer labs (Pods/Information Commons). This role ensures that lab environments are reliable, secure, accessible, and supportive of teaching, learning, and research. The Administrator provides technical support to students, faculty, and staff, manages hardware and software resources, works with student employees, and collaborates with campus partners to enhance the computing experience. The Public Computer Lab Administrator reports to the Manager of Public Computing and Student Technology.
The responsibilities of the Public Computer Lab Administrator will include:
Oversee daily operations of public computer labs and ITS classrooms, ensuring spaces, equipment, and printing systems are clean, organized, and fully functional.
Assist with managing lab and classroom scheduling and monitor space usage.
Maintain and update lab policies, user documentation, signage, and knowledge-based resources.
Deploy, update, and maintain hardware, peripherals, printers, operating systems, application software, and virtual desktop environments.
Troubleshoot and resolve hardware, software, network, and accessibility-related issues while ensuring compliance with security, privacy, and accessibility standards.
Monitor lab usage, generate reports, and assist with planning technology upgrades, renovations, and service improvements.
Provide frontline technical assistance to students, faculty, and staff, collaborating with academic departments, library teams, and IT groups on instructional and infrastructure needs.
Assist with hiring, training, scheduling, and supervising student employees and lab assistants.
Job Requirements:
Associate's degree in Information Technology, Computer Science, or a related field
At least two years' experience supporting Windows, macOS, and/or Linux environments
Experience deploying and managing software and updates
Experience installing, supporting, and troubleshooting computers and peripherals
Effective customer service, communication, and organizational skills
Ability to work independently and manage multiple priorities
Preferred:
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience
Experience with ITSM tools such as TeamDynamix
Experience working in a higher education or public computing environment
Four or more years of experience collaborating across multiple teams and departments in a large organization
Knowledge of lab management tools (SCCM, JAMF, Intune, etc.), imaging systems, and software deployment solutions
Working knowledge of virtual machines, including creating, managing, and maintaining VM pools
Knowledge of audio-visual systems, including projectors, displays, screens, and speaker systems
Experience supervising or training student employees
Familiarity with accessibility technologies and ADA requirements
Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.
Additional Information:
Special Notes:
This position is considered a Campus Security Authority for purposes of Clery Act compliance
Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials
Binghamton University is a tobacco-free campus.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov
Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/
Cover letters may be addressed "To the Search Committee."
Postings active on the website, accept applications until closure.
For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html
Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here (https://www.binghamton.edu/offices/oea/policies-and-procedures/title-ix.html) .
Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form (https://docs.google.com/forms/d/e/1FAIpQLSfL3zD9n76Ma5icv9N-xdvrVyU3kuaMxgW1-L2Syi-uwPGw2Q/viewform) .
