Customer Service Associate

Walgreens • Marlborough, MA • 2h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1787727BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 99 GRANGER BLVD,MARLBOROUGH,MA,01752

Full District Office Address: 99 GRANGER BLVD,MARLBOROUGH,MA,01752-02855-02889-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 02889-MARLBOROUGH MA

Pay Type: Hourly

Start Rate: 16

Max Rate: 18

Similar Jobs

Project Manager

Actalent • Wilmington, MA • 8h ago

Management & Administrative

Summary We are seeking a skilled Project Manager to lead and facilitate workstream sessions, manage cross-functional teams, and ensure successful project outcomes. This role requires a proactive individual with extensive...

8h ago

Go to Apply

Contractor SAP Security Officer (CSSO)

The MITRE Corporation • Bedford, MA • 9h ago

Management & Administrative

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges-and we're committed to the long-t...

9h ago

Go to Apply

Inventory Clerk

Robert Half • Framingham, MA • 9h ago

Management & Administrative

Description Robert Half's client in Framingham MA is looking for additional help packing orders within their warehouse. Responsibilities include: Loading cans through a conveyor Boxing up cans Moving cases of cans onto a...

9h ago

Go to Apply

Cyber Security Manager

MIT Lincoln Laboratory • Lexington, MA • 9h ago

Management & Administrative

The Security Services Department's overall mission is to identify and counter security threats to the MIT Lincoln Laboratory's mission of development of game-changing technology in support of National Security, including...

9h ago

Go to Apply

Account Manager 2, Inside Sales Renewals

Dell Technologies • Hopkinton, MA • 12h ago

Management & Administrative

[Job Title] At Dell Technologies, we create products and services that change the game for good. We're always innovating, always improving and always moving forward. We like to think our customers will be with us for lif...

12h ago

Go to Apply

Account Manager 2, Inside Sales Renewals

Dell Technologies • Hopkinton, MA • 12h ago

Management & Administrative

12h ago

Go to Apply

Sr. Manager, Medicare Broker Marketing

CVS Health • Wellesley, MA • 15h ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

15h ago

Go to Apply