Food Operations Manager 1

Sodexo • Willoughby, OH • 1h ago

Role Overview

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Share your vision and inspire others by working with Sodexo Healthcare!

The Food Operations Manager 1 position is located at Lake West Medical Center in Cleveland, OH .

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being

What You'll Do

create and deliver innovative and enriching cafe experiences for patients, family and staff daily

have oversight of day-to-day operations

evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction

oversee Sodexo's Patient Dining Program and daily meal rounding inclusive of service recovery

collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience

perform tray assessments to ensure food quality and presentation and tray accuracy

deliver high quality food service

manages cash handling protocols & control procedures according to Sodexo policies

mentor, develop, and retain frontline staff

develop and maintain client and customer relationships

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

Medical, Dental, Vision Care and Wellness Programs

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

have a background in food service or culinary management

proven ability to mentor, train, and coach frontline employees

can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service

prioritize tasks and exhibit flexibility to take on additional responsibilities as needed

have exceptional organization, attention to detail, and a self-starter mindset

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab) .

Qualifications & Requirements

Minimum Education Requirement - Associate's Degreeor equivalent experience

Minimum Management Experience - 2 years

Minimum Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Location US-OH-WILLOUGHBY | US-OH-Cleveland

System ID 987723

Category Food Service

Employment Status Full-Time

Exempt

Posted Range $56270 to $72820

Company : Segment Desc HOSPITALS

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