Summary This position is located in the Department of Veterans Affairs (VA) Debt Management Center (DMC), Support and Special Operations Division (SSOD). The role shares responsibility with the SSOD Division Chief for the effective, efficient, and economical direction and oversight of key Support Services functions, including budgeting, financial reporting, procurement, contract coordination, office support, mailroom operations, accounting, and fiscal authorization. Responsibilities Major Duties Supervises a team of GS-5 to GS-12 staff, directing work, setting performance expectations, providing feedback, and managing personnel actions. Oversees workflow, staffing, scheduling, and resource allocation; resolves operational issues, complaints, and grievances. Ensures compliance with EEO principles and maintains nondiscriminatory practices. Manages the Annual Business Plan, budget development and execution, fund distribution, obligations, and financial reporting for the DMC. Supervises procurement activities, including purchase card use, service agreements, contracts, and invoice processing; serves as Approving Official for purchase, travel, and fleet cards. Oversees office support, mail operations, space and equipment planning, facility coordination with GSA, and vehicle leases. Directs studies and analyses to support planning, budgeting, training needs, and process improvements. Manages equipment inventory, system access, security validations, and coordination with local IT for equipment and supply needs. Supervises Privacy and FOIA functions. Participates in system and workflow enhancements, including FMBT, VAMS, front-end scanning, Pega, and other division-wide improvements. Work Schedule: Compressed schedule may be available at supervisor discretion Location: The selectee will be required to report on-site to 1 Federal Drive, Saint Paul, Minnesota 55111 Compressed/Flexible: Available as determined by agency policy Telework: Available - Ad Hoc telework (situational telework) as determined by the agency policy. Virtual: This is not a virtual position. Position Description/PD#: PD040550 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you may be required to serve a one year probationary period or two year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period one year probationary period or two year trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Managing the effective, efficient, and economical operation of Support Services, including long-range planning, organizational improvements, and alignment with DMC programs and goals. Leading and coordinating work through subordinate supervisors, including performance management, staffing actions, awards, disciplinary recommendations, work assignments, and resolution of individual and group grievances. Overseeing staffing, budgeting, workload metrics, estimates, and resource allocation in accordance with the Franchise Fund Business Plan. Providing policy, budget, and operational guidance to supervisors and staff, and representing the division with internal and external officials while advising senior leadership. Improving work quality, timeliness, and productivity, and developing comprehensive training plans to meet diverse operational needs. Applying expert knowledge of budgeting, procurement, DMC systems, and business processes to complex assignments with Department-wide impact. Making rapid, independent decisions and managing complex workloads across diverse program areas. Maintaining broad knowledge of VA/VBA policy, OPM HR guidance, EEOC regulations, and MSPB principles, and using this expertise to support Director-level policy and program objectives. Gathering and analyzing administrative data for management decisions and supporting both short- and long-range DMC planning while staying current on policy and political trends. You will be rated on the following Competencies for this position: Administration and Management Communications Financial Management Leadership Planning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary in nature. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the following qualifications: Independently exercising significant responsibilities working with officials of other units and organizations while advising higher ranking management officials. Assuring that the goals and objectives set for the Division are implemented by subordinates and division personnel. Ability to work harmoniously with others, to plan, administer, organize, coordinate, analyze, formulate policy, and develop and train subordinates. Capable of planning and managing the simultaneous performance of a complex workload involving divergent program areas in a timely and efficient manner. Expert knowledge of budgeting, DMC systems and business processes, procurement management theory/principles/practices, and skill in applying the knowledge to difficult assignments that have broad impact across the Department of Veterans Affairs. Assisting with long-range and short-range planning activities for the DMC. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Local Commuting Area: The local commuting area for this position is defined as a radius of 50 miles from Saint Paul, Minnesota. This includes all locations that fall within a 50 mile driving distance from 1 Federal Drive, Saint Paul, Minnesota 55111 Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration (HRA) at The Fair Chance Act. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
