Customer Service Associate

Walgreens • Oneida, NY • 8h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1787990BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 104 GENESEE ST,ONEIDA,NY,13421

Full District Office Address: 104 GENESEE ST,ONEIDA,NY,13421-02716-19977-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 19977-ONEIDA NY

Pay Type: Hourly

Start Rate: 16

Max Rate: 18

Similar Jobs

Customer Service Associate

Walgreens • Cicero, NY • 2d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2d ago

Go to Apply

Service BDC Admin

Lithia & Driveway • Yorkville, NY • 3d ago

Management & Administrative

Dealership:L0744 Subaru of Utica Subaru of Utica Yorkville If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success! We are committed to Growing our...

3d ago

Go to Apply

Care Manager

LIFEPlan CCO NY • East Syracuse, NY • 6d ago

Management & Administrative

Salary Range $25.75 - $27.18 Hourly Education Level 4 Year Degree Travel Percentage Up to 75% Description Job Summary: The Care Manager provides services within the Care Management programs, including Health Home Care Co...

6d ago

Go to Apply

Care Manager

LIFEPlan CCO NY • Utica, NY • 6d ago

Management & Administrative

6d ago

Go to Apply

Customer Service Manager

C&S Wholesale Grocers, Inc. • Sherrill, NY • 6d ago

Management & Administrative

Position Overview The Customer Service Manager is responsible for directing and supervising all functions and activities of front-end department personnel to achieve the sales and profit goals established for the departm...

6d ago

Go to Apply

Receptionist/Data Entry Clerk - Full Time - Days

Mohawk Valley Health System • Whitesboro, NY • 6d ago

Management & Administrative

Receptionist/Data Entry Clerk - Full Time - Days Department: MG - PRIM - WHITESBORO Job Summary Under the direct supervision of the Manager/Department Head or designee, the Receptionist/Data Entry Clerk will greet visito...

6d ago

Go to Apply

Customer Service Associate

Walgreens • Cazenovia, NY • 1w ago

Management & Administrative

1w ago

Go to Apply

Customer Service Representative

Carrier • East Syracuse, NY • 1w ago

Management & Administrative

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advanc...

1w ago

Go to Apply

Express Service Representative

Lithia & Driveway • Yorkville, NY • 1w ago

Management & Administrative

Dealership:L0744 Subaru of Utica Subaru of Utica Yorkville Subaru Express Service Representative (Advisor)Location: Subaru Express ServicePosition Type: Entry Level About the Role Our Subaru Express Service team is looki...

1w ago

Go to Apply

Department Secretary - Full Time - Days

Mohawk Valley Health System • Utica, NY • 1w ago

Management & Administrative

Department Secretary - Full Time - Days Department: REHAB ADMIN Job Summary The Department Secretary's responsibilities include the coordination of administrative duties and public relations duties with their given progr...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.