Customer Service Associate

Walgreens • Palo Alto, CA • 2h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1788126BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 2605 MIDDLEFIELD RD,PALO ALTO,CA,94306

Full District Office Address: 2605 MIDDLEFIELD RD,PALO ALTO,CA,94306-02516-06869-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 06869-PALO ALTO CA

Pay Type: Hourly

Start Rate: 18.7

Max Rate: 20

Similar Jobs

Engineering Project Manager, Shared Frameworks, Apps

Apple • Cupertino, CA • 2h ago

Management & Administrative

Role Number: 200656973-0836 Summary The Apps team is in search of a high-energy and ambitious Engineering Project Manager. In this role, you will be part of a team responsible for delivering new features for some of Appl...

2h ago

Go to Apply

Administrative Assistant

Amergis • Los Gatos, CA • 7h ago

Management & Administrative

Amergis Healthcare Staffing is looking for qualified Administrative Assistants to be responsible for a variety of administrative and clerical duties to help improve efficiencies at an organization. The Administrative Ass...

7h ago

Go to Apply

Senior Technical Program Manager, Software Supply Chain Integrity

Google • Sunnyvale, CA • 8h ago

Management & Administrative

Senior Technical Program Manager, Software Supply Chain Integrity corporatefare_ Google place Sunnyvale, CA, USA; New York, NY, USA Advanced Experience owning outcomes and decision making, solving ambiguous problems and...

8h ago

Go to Apply

Program Manager II, Capacity and Demand Planning, Cloud Supply Chain

Google • Sunnyvale, CA • 8h ago

Management & Administrative

Program Manager II, Capacity and Demand Planning, Cloud Supply Chain corporatefare_ Google place Sunnyvale, CA, USA; Austin, TX, USA; +4 more; +3 more Mid Experience driving progress, solving problems, and mentoring more...

8h ago

Go to Apply

Supply Chain Analyst - Logistics

Western Digital • San Jose, CA • 8h ago

Management & Administrative

Company Description At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, WD is a company of problem solvers. People ac...

8h ago

Go to Apply

Operations Manager II

Adecco US, Inc. • San Bruno, CA • 17h ago

Management & Administrative

Adecco is assisting a local client recruiting Operations Manager II opportunities in San Bruno, CA(Hybrid role). This is an excellent opportunity to join a winning culture and get your foot in the door for being known fo...

17h ago

Go to Apply

Business Operations Manager - Service Supply Chain (Remote)

Cisco • San Jose, CA • 17h ago

Management & Administrative

The application window is expected to close on: 04/30/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Meet the Team The Service Supply Chain (SSC...

17h ago

Go to Apply

Senior Engineering Manager, Apple Data Platform

Apple • Cupertino, CA • 17h ago

Management & Administrative

Role Number: 200656390-0836 Summary We are looking for a Senior Engineering Manager to lead the team building foundational systems and services that power Apple's AI and Data governance platform. This role sits at the in...

17h ago

Go to Apply

Administrative Business Partner

Robert Half • Palo Alto, CA • 21h ago

Management & Administrative

Description We are looking for an experienced Administrative Business Partner to join our team in Palo Alto, California. In this role, you will provide high-level administrative support to the founder and act as a key li...

21h ago

Go to Apply

Software Development Engineer II, Network State Manager (NSM)

Amazon • Santa Clara, CA • 1d ago

Management & Administrative

Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers an...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.