Inspector/inspectress

Highgate Hotels, LP • Atlantic City, NJ • 2d ago

Inspector/inspectressRequisition ID 2026-73348 Category Housekeeping Job Location US-NJ-Atlantic City Property Courtyard Atlantic City Compensation Minimum USD $18.00/Yr. Compensation Maximum USD $18.25/Yr. Compensation TypeHourlyHighgate HotelsHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.comLocationCourtyard Atlantic City1212 Pacific AveAtlantic City, NJ 08401OverviewThe Housekeeping Inspector/Inspectress is responsible for overseeing the cleaning of guestrooms by the Housekeeping staff. He/she is also responsible for ensuring that rooms are maintained to set standards of cleanliness and are ready in a timely manner for guest accommodations.Responsibilities- Inspect all rooms assigned to Room Attendants on a daily basis to ensure that standards and productivity levels are being met and maintained.- Notify Room Attendant(s) of any deficiencies found in the room and note on the attendant's board. Ensure the Room Attendant returns to the room to correct the deficiency, when applicable. Re-inspect the corrected room.- Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office daily.- Maintain key control.- Supervise Laundry employees, when applicable.- Communicate with Guest Services regarding information about discrepant rooms.Physically check the room to determine status.- Handle items for "Lost and Found" according to the standards.- Carry an active pager/radio to maintain contact with the Front Office and/or Engineering.- Oversee the daily assignment of duties, ensuring each Room Attendant and House Attendant carries a work assignment.- Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings.- Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager according to hotel standards.- Initiate work orders for repairs and maintenance; follow through on each work order until completed.- Oversee training of Room Attendants.- Ensure completion of regular maintenance and cleaning projects on a biannual basis.- Assist Housekeeping Management in preparation of Standard of the Week.- Monitor all V.I.P.'s, special guests and requests.- Ensure overall guest satisfaction.Qualifications- High School diploma or equivalent required.- College course work in related field helpful.- Previous supervisory responsibility preferred.- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.- Ability to stand during entire shift.- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.- Must be effective at listening to, understanding, and clarifying concerns raised by employees and gue

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