General Manager (Warehouse)

Penske • Livonia, MI • 3h ago

Position Summary:

The General Manager will have overall responsibility for a single large strategic customer with multiple locations or several customers encompassing a broad geographic area. Primary objective is to ensure each location is operating efficiently based on Penske's contractual commitments while ensuring strong business relationships and confidence are established and maintained. Build account stability and customer satisfaction by focusing operations managers on continuous improvement opportunities. Pursue vertical growth opportunities through both local customer interaction and Customer Experience Team process.

Major Responsibilities:

People:

Provides opportunities for associates to work on meaningful projects to increase knowledge sharing and development

Interview and hire salaried associates up to Region Manager level

Develop, mentor and promote strong performers at all levels of operations

Exemplify the Penske culture and commitment to integrity and code of ethics

Operations:

Develop tactical and strategic plans to build talent pipeline through associate development

Meet profit and growth objectives

Drive consistent operational performance across all locations with a focus on safety, service and cost

Ensure all operations are optimally staffed and organized to maximize performance and service delivery

Finance:

Manages P&L & revenue growth for multiple regions or territories

Identifies synergies among all of the locations to drive productivity and to implement best practice

Works with the Operations Managers to develop and implement business plans to improve financial performance year over year

Negotiates with customers for rate increases, scope changes, etc

Safety:

Instill in the operations leadership team and associates that safe performance is a critical element required to achieve success and is a recognized indicator of individual and team effectiveness

Actively participate in the development and effective execution of location strategies and performance goals

Ensure compliance with all applicable regulatory agencies and company policies and procedures

Growth / Customer Experience:

Understand the competitive landscape of the customer's business across the globe and align resources to develop a solution

Work with Customer Experience Team to develop and maintain the strategic growth plan for the customer

Establish and maintain relationships with key decision makers at multiple levels within the customer's organization

Fleet/Assets:

Develop a balanced fleet/asset approach that promotes utilization, safety, service and driver success

Maintain visibility to units on order and units terming to ensure equipment is properly situated in a timely manner

Other projects and tasks as assigned by the Vice President

Qualifications:

8 - 10 years related logistics experience required

5 - 8 years managerial experience, including multi-site P&L responsibility required

High school diploma or equivalent required

Bachelor's degree strongly preferred. Degree will be required for advancement.

Customer Relationship management, including demonstrated sales success with existing business required

Project Management, including operations start-up and/or closedown experience preferred

Engineering and IT awareness, including supply chain modeling, use of routing, Transportation Management and Warehouse Management applications preferred

Multiple Supply Chain Service Line experience (Transportation, Warehouse, Lead Logistics Provider, etc) preferred

Multi-level presentation & communication skills (internally and externally) required

Strong Financial Experience and Problem Solving / Process Improvement skills required

Regular, predictable, full attendance is an essential function of the job

Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Physical Requirements:

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics

Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

Job Category: Logistics/Supply Chain

Job Family: Operations

Address: 12950 Eckles Rd, Ste 250

Primary Location: US-MI-Livonia

Employer: Penske Logistics LLC

Req ID: 2603972

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