Marketing Operations Manager

Trellix • Albany, NY • 3h ago

Job Title:

About Trellix ?

Trellix is a global company redefining the future of cybersecurity. The company's comprehensive, open, and native cybersecurity platform helps organizations confronted by today's most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem, accelerates technology innovation through artificial intelligence, automation, and analytics to empower over 50,000 business and government customers with responsibly architected security. More at https://trellix.com .

Role Overview:

The Marketing Operations Manager is responsible for executing and optimizing marketing campaigns while managing the systems and processes that support demand generation. Working primarily in Marketo and Salesforce, this role ensures accurate campaign execution, efficient lead management, and reliable data flow. This position plays a key role in improving operational processes, enhancing lead lifecycle programs such as scoring and routing, and supporting scalable, data-driven marketing performance.

Role Overview:

As a key member of the Marketing Operations team, reporting to the Director of Marketing Operations, this role is focused on driving seamless campaign execution and optimizing the systems and processes that power our demand generation engine. You will play a critical role in ensuring campaigns are executed efficiently, leads are accurately managed, and marketing data flows cleanly between platforms like Marketo and Salesforce. Your work will directly impact pipeline generation, reporting accuracy, and the overall scalability of marketing operations.

About the role:

Execute end-to-end marketing campaigns in Marketo, including email programs, webinars, nurtures, and batch campaigns

Manage campaign setup, QA, and deployment to ensure accuracy and timeliness

Partner closely with Demand Generation, Content, and Web teams to bring campaigns to life

Maintain and optimize lead lifecycle processes, including lead routing, scoring, and lifecycle stages

Monitor and troubleshoot sync between Marketo and Salesforce to ensure data accuracy and consistency

Support list segmentation, data hygiene, and enrichment efforts to improve targeting and performance

Refine and document operational processes to improve efficiency, scalability, and repeatability

Assist in building and maintaining reporting frameworks for campaign performance and attribution

Identify opportunities to improve automation and reduce manual effort across marketing programs

About you:

You are highly detail-oriented and take pride in executing campaigns with precision and accuracy

You are naturally curious and enjoy improving processes and finding more efficient ways of working

You collaborate effectively across teams and build strong working relationships with stakeholders

You are comfortable managing multiple projects and priorities in a fast-paced environment

You think critically about data and understand how it impacts campaign performance and reporting

You have in-depth knowledge building and managing campaigns in Marketo and Salesforce

Your background includes executing marketing campaigns, managing lead lifecycles, and supporting demand generation efforts

You have familiarity with lead scoring models, segmentation strategies, and marketing automation best practices

You are comfortable troubleshooting system issues and understanding how data flows between platforms

You are knowledgable working with marketing data, reporting, and campaign performance analysis

You are a Marketo Certified Expert or have minimum 4 years working hands-on in Marketo

Base Pay Range: $100,000 to $130,000. Actual base pay within this range will depend on varying circumstances, including the work location, individual qualifications, company budget, and other operational business needs. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy.

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

Retirement Plans

Medical, Dental and Vision Coverage

Paid Time Off

Paid Parental Leave

Support for Community Involvement

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Our Commitment to You:

At Trellix, we are committed to creating a safe and trustworthy experience for our customers, employees, and candidates. Please be aware that fraudulent recruiting activity can occur through fake job postings or impersonated communications.

Trellix conducts interviews through professional channels only and does not use text messages, instant messaging, or group chats for interviews. We will never request sensitive personal information-such as your date of birth, Social Security number, or national ID number-during the interview process.

Trellix also does not require candidates to pay fees, purchase products or services, or process payments of any kind as part of the recruiting or hiring process. And Trellix will never keep any original work authorization documents that we may be required to review during the hiring process.

Trellix

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