Medical Receptionist

Robert Half • Indianapolis, IN • 2h ago

Description

We're seeking a friendly, detail-oriented Medical Receptionist to be the welcoming face of our practice in Indianapolis, Indiana. In this role, you will play a critical part in ensuring efficient front office operations while delivering exceptional service to patients. If you have a background in healthcare administration and enjoy working in a fast-paced environment, we encourage you to apply.

Hours:

Monday: 6:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 8:00 AM - 5:45 PM

Thursday: 11:30 AM - 5:45 PM

Friday: 6:30 AM - 3:00 PM

Responsibilities for the position include the following:

Make eye contact and greet all patients in a kind, enthusiastic, and helpful manner. Have patients sign in and collect necessary information. Advise patients of any delays or wait times.

Maintain communication with the clinical area to help manage patient flow and keep waiting patients updated.

Verify and copy/scan patients' insurance cards; ensure the information matches the patient's medical record. Obtain current signatures when necessary.

Confirm referral needs with patients and facilitate communication with their primary care providers if referrals have not arrived.

Maintain and distribute daily patient lists and prepare new patient charts ahead of scheduled visits.

File completed charts appropriately and assist with chart management daily.

Assist with scheduling appointments, medical tests, and X-ray studies as needed, following lab work requirements.

Handle all incoming calls promptly and courteously, transferring as appropriate in adherence to practice telephone etiquette standards.

Manage reschedule requests and ensure timely patient rebooking.

Process encounter forms, collect co-payments and balances, schedule follow-up appointments, and always thank patients for choosing our practice.

Enter new patient demographics, update existing records, and provide notification to clinical areas of any late arrivals.

Rotate late shifts with front office staff, assist with new patient chart completion, and cover other offices as needed.

Requirements

High school graduate or GED equivalent required.

Training in organizational skills preferred; computer courses are also a plus.

2 years of prior experience in a medical office setting preferred.

Experience working in a business office and handling multi-phone lines preferred.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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