Medical Assistant - Neurology - Full-Time

Cincinnati Children's Hospital Medical Center • Cincinnati, OH • 2h ago

JOB RESPONSIBILITIES

Patient Care- Coordinate and assist with patient care and flow of patients and families. Monitor individual patient cycle times to ensure timeliness of patient visits and room turnover. Proactively identify problems and develop or contribute to solutions. Assist co-workers after completion of own duties. May function as a departmental liaison or resource. Provide technical expertise and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs. Assist care providers with procedures and physical exams of patients. Prepare patients for examination and treatment. Provide care consistent with the family-centered care and medical home models. Provide flexible, culturally competent and responsive care to the needs of the patient and family. Treat families as full partners with decision making processes regarding their child's care, which includes offering information, services and support in a collaborative and respectful manner.

Customer Service- Customer Service: Serve as a customer advocate to best support and meet the needs of patients and families. Respond quickly to family requests and concerns and interact with customers utilizing a courteous, attentive and conscientious customer focus. Provide appropriate education/information to patients and/or families.

Collaboration- May serve as a major support or lead on departmental processes, projects and policies. Work collaboratively/cooperatively with others to resolve problems and achieve goals. Develop positive working relationships with peers/colleagues and acknowledges other's skills, experience, knowledge, creativity and contributions. Share knowledge and/or provide support for team members. Model and promote a positive and professional work environment/atmosphere.

Data Management- Manage records per department policy. Assist with collection of data for various forms. Obtain consent and release of information forms when indicated. Maintain patient files, records and other information. Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management.

Laboratory Work and Testing- Manage specimens per protocols. Maintain knowledge of all routine testing processes and retrieve test results. Communicate normal lab results as appropriately delegated.

The Medical Assistant with the required training, education and demonstration of clinical expertise, performs delegated clinical and administrative duties at an advanced level under the supervision of a nurse or licensed physician.

JOB QUALIFICATIONS

High school diploma or equivalent

2+ years of MA experience

CMA - Certified Medical Assistant (AAMA) OR RMA - Registered Medical Assistant (AMT) OR CCMA - Certified Clinical Medical Assistant (NHA)

Primary Location

Location A

Schedule

Full time

Shift

Day (United States of America)

Department

Amb Svcs Neurology

Employee Status

Regular

FTE

0.9

Weekly Hours

Market Leading Benefits Including*:

Medical coverage starting day one of employment. View employee benefits here.

Competitive retirement plans

Tuition reimbursement for continuing education

Expansive employee discount programs through our many comm

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