Please note: This role is unable to offer visa transfer or sponsorship now or in the future.
About Cognizant
Cognizant is one of the world's leading professional services companies, helping clients transform their business, operating, and technology models for the digital era. Headquartered in the U.S. and ranked 195 on the Fortune 500, Cognizant is a NASDAQ-100 member consistently recognized among the world's most admired companies. Learn more at cognizant.com .
About Cognizant's IoT Practice
Within Cognizant IoT, we engineer industry-aligned, IoT-enabled products that unite industry needs with human-centered design. We believe that without human-centered thinking, connected products are simply standalone things - but with it, they facilitate a unified, transformative way of life. Our work is disrupting industries, proliferating intelligent data, and redefining how people connect with processes at scale.
Diabetes Operating Unit & Our Purpose
The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We're committed to meeting people with diabetes where they are in their journey, always with the aim of making their lives easier. Our portfolio of innovative solutions is designed to provide customers with greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.
This position is an exciting opportunity to work with customer's Diabetes business. Customer has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across customer organization, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
As part of our spin-off from our parent company, we are building a standalone IT function to drive strategic growth and operational excellence. We are seeking a bilingual (Spanish and English) Manufacturing IT Leader to lead and manage IT operations across our key manufacturing sites in Juncos, Puerto Rico , and Northridge, California .
As Manufacturing IT Lead, you will be responsible for the reliable and secure operation of IT systems and services supporting manufacturing operations at our Juncos and Northridge facilities. This includes ownership of systems such as equipment controllers (PLCs), MES platforms (Factoryorx), web services for machine integration, and manufacturing reporting. The role includes accountability for 1st, 2nd, and 3rd level IT support-both onsite and cross-site.
Responsibilities may include the following and other duties may be assigned.
Key Responsibilities
Manufacturing IT Operations and Support
Oversee end-to-end IT support across both manufacturing sites (Juncos and Northridge).
Ensure 1st, 2nd, and 3rd level support is delivered effectively for all production systems.
Maintain operational uptime and stability across manufacturing environments.
System Ownership and Technical Management
Own and manage:
Equipment Controllers (PLCs)
MES: Factoryorx
Web services enabling machine/system integrations
Reporting and analytics solutions for manufacturing
Ensure compliance with quality, regulatory (GxP), and security requirements.
Manage system lifecycle, including upgrades, change management, and documentation.
Team Leadership and Vendor Management
Lead and develop a site-based IT team in Juncos and Northridge; coordinate cross-site collaboration.
Manage external partners and vendors supporting hardware, software, and services.
Foster a strong, service-oriented team culture with a focus on responsiveness and accountability.
Cross-Functional Collaboration
Partner with site leadership (manufacturing, quality, engineering) to align IT services with operations needs.
Coordinate with global IT teams to ensure security, standardization, and enterprise integration.
Act as the senior IT point of contact for manufacturing leaders.
Projects and Continuous Improvement
Lead implementation of new manufacturing systems and enhancements.
Drive standardization, automation, and digital transformation efforts on the shop floor.
Proactively identify and address risks to system reliability or compliance.
Required Qualifications:
Requires a Bachelor's degree and minimum of 10 years of relevant experience with 7+ years of managerial experience, or advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience.
Preferred Qualifications:
Bachelor's degree in Information Technology, Engineering, or related field (Master's preferred).
Minimum of 10 years of relevant IT experience with at least 5 years in a manufacturing/industrial environment and 7+ years of managerial experience, or advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience.
Demonstrated expertise in PLCs, MES (Factoryorx), and web services
Familiarity with FDA-regulated manufacturing or similar compliance environments.
Experience managing multi-site support and remote/hybrid teams.
Bilingual (Spanish and English)-required.
SAP ECC and S/4 enterprise environment experience.
Regulated consumer products manufacturing.
Exposure to both traditional manufacturing systems and robotic automation.
Why Join Us?
Lead IT for mission-critical manufacturing operations.
Help shape IT capabilities in a newly independent organization.
Work in a mission-driven organization that improves the lives of patients worldwide.
Collaborate with a passionate and forward-thinking leadership team.
Compensation & Benefits
Salary Range: commensurate with experience
This position is also eligible for Cognizant's discretionary annual incentive program, based on individual performance and subject to the terms of Cognizant's applicable plans.
Cognizant offers a comprehensive benefits package, including:
Medical, Dental, Vision & Life Insurance
Paid Holidays and Paid Time Off (PTO)
401(k) Plan with Company Contributions
Short-Term & Long-Term Disability Coverage
Paid Parental Leave
Employee Stock Purchase Plan (ESPP)
Applications will be accepted through April 30, 2026.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
LI-CT1
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
