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Commercial Account Manager

TruGreen • Lake Forest, IL • 2h ago

102293

28557 N Ballard, Lake Forest, Illinois 60045

TruGreen accepts applications on an ongoing basis.

Job Description

Key Responsibilities:

Responsible for building and maintaining client relationships, ensuring satisfaction, and driving business growth through effective communication and strategic planning.

Client Relationship Management:

Serve as the primary point of contact for assigned clients, ensuring their needs are met and fostering long-term relationships.

Conduct regular business reviews with clients to strengthen partnerships and present program requirements.

Proactively address client concerns and provide solutions to enhance satisfaction and retention.

Client and Team Communication:

Facilitate clear, consistent, and regular communication between clients and internal teams to manage expectations and resolve issues.

Ensure that all client interactions reflect positively on the company's brand and values.

Develop and implement communication strategies that enhance client engagement and trust.

Sales Growth:

Identify and capitalize on opportunities for upselling and cross-selling services to existing clients, thereby contributing to revenue growth.

Analyze client needs and market trends to propose innovative solutions that align with client objectives.

Collaborate with the sales support team to develop tailored proposals and presentations that effectively showcase our offerings.

CRM and Reporting:

Prepare and present detailed reports on account activity, performance metrics, and client feedback to internal stakeholders.

Utilize CRM systems to track and analyze client interactions, ensuring data accuracy and insightful reporting.

Provide actionable insights and recommendations based on report findings to drive continuous improvement.

Ability to speak, read and write fluently in English is required.

You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

Pay Ranges

$69,278.00 - $115,463.00

This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com (https://www.trugreenjobs.com/eeo-is-the-law) ).

California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.

Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TruGreen performs pre-employment testing.

To view our disclaimer, https://trugreenjobs.com/us/en/disclaimer

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