Administrative Assistant
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Administrative Assistant
Salary
$46,762.00 - $72,570.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Job Number
26-05822
Department
Housing & Neighborhood Services
Opening Date
04/06/2026
Closing Date
4/13/2026 11:59 PM Eastern
Description
Benefits
Questions
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range: $46,762.00 - $59,666.00 Annually
Hours: 8:00 am - 5:00 pm (Some evenings required)
If you're passionate about fostering communities where everyone has affordable housing, and neighborhoods thrive, the City of Durham is excited to invite you to consider the role of Administrative Assistant for the Housing and Neighborhood Services (HNS) Department.
This position will be nested within the Housing and Neighborhood Services - Administrative Division.
An ideal candidate will have experience in general administrative duties, possess excellent customer service skills, and have an eye for detail.
This is an exciting time for the Housing and Neighborhood Services Department. The City's Affordable Housing, Code Enforcement, and Human Relations teams were recently combined to create one department.
Collaboratively, the teams work together to execute the City Council's affordable housing and neighborhood services goals as we work together to build a Durham where everyone has affordable, safe, and fair housing. The department is committed to fostering an environment where everyone on the team is empowered to lead and achieve results consistent with the Council's goals and the department's work plan. We strive to put our department values into action in all that we do: service, teamwork, accountability, and empathy.
Duties/Responsibilities
Provide general customer service by serving as the first point of contact for in-person visitors, processing incoming calls and responding to routine inquiries.
Coordinate meeting and event logistics, prepare meeting agendas and minutes, data entry, record retention and file management, retrieves and distributes mail.
Process payroll information for the department.
Inventory and purchase supplies ensuring compliance with departmental and budgetary guidelines; Prepares and produces documents, reports and/or presentations from verbal information and/or written drafts.
Provide clerical support to the Boards, Committees and Commissions assigned to the Housing & Neighborhood Services department.
Provide general administrative support to staff and/or projects and performs other administrative duties as assigned.
Minimum Qualifications & Experience
High School Diploma or equivalent (GED, HiSet, TASC)
Three years of related clerical/administrative support experience.
Additional Preferred Skills
Associates or Bachelors degree in a related field
Proficient in Microsoft Office applications
Ability to create and maintain effective work relationships
Experience working with affordable housing, community development, or human services fields.
ADA and Other Requirements
Work is routinely performed in an indoor, office environment.
Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally.
Benefits - General Full-Time Employees
12-13 paid holidays per year
13 standard work days of vacation per year
13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
2 weeks paid military leave per year
Medical, dental, vision, and supplemental life insurance plans
State and City retirement plans
Short and long term disability plans
Paid temporary disability leave for specified conditions
City contribution of 13.6% into the N.C. State Retirement System
Paid funeral leave
Employee Assistance Program - personal and family counseling
Paid life insurance equal to annual salary
48 hours for volunteer work each year*
4 hours parental leave each year
Workman's Compensation Insurance
457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
401(k) retirement plan (5.0% of salary)
State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
401(k) retirement plan (5.0% of salary)
State retirement plan effective first day of the month following date of hire
Health insurance effective first day of the month following date of hire
Dental and life insurance, after one year of service
Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
01
Where did you first hear about this opportunity?
City of Durham Website
Walk in
Job fair
Employee referral
Professional organization Please list the organization in "other" box below
Internet posting Please list the specific web site in the "other" box below
Craig's List
Facebook
LinkedIn
GlassDoor
governmentjobs.com
Monster.com
Indeed.com
Employment Security Commission
Magazine/Newspaper
Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
High School Diploma or Equivalent (GED, HiSET, TASC)
Associates Degree
Bachelor's Degree
Master's Degree
Doctoral Degree (PhD, Juris Doctorate)
04
How many years of related clerical/administrative support experience do you have?
No related experience
Less than 1 year of related experience
1 year but less than 3 years of related experience
3 years but less than 6 years of related experience
6 or more years of related experience
05
How would you rate your experience level in providing exceptional customer service?
No experience
Beginner level
Intermediate level
Advanced level
Expert level
06
Do you have experience with coordinating meetings and events, preparing agendas and minutes, managing records?
Yes
No
07
Do you have experience processing payroll information?
Yes
No
08
How would you rate your experience level with supply management and preparing documents, reports, or presentations?
No experience
Beginner level
Intermediate level
Advanced level
Expert level
09
Do you have experience serving as the primary point of contact for visitors, managing incoming telephone inquiries, and providing responses to routine requests for information?
Yes
No
Required Question
