Down Payment Assistance (DPA) Program Administrator

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Down Payment Assistance (DPA) Program Administrator

Salary

$77,507.00 - $120,133.00 Annually

Location

Durham, NC

Job Type

Full time with benefits

Job Number

25-05515

Department

Housing & Neighborhood Services

Opening Date

07/18/2025

Closing Date

8/8/2025 11:59 PM Eastern

Description

Benefits

Questions

Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $77,507 - $97407

Hours: M-F, 8:00 am - 5:00 pm

The Housing & Neighborhood Services promotes thriving, livable neighborhoods in Durham. We work with lenders, developers, builders, community organizations, and residents to enhance the quality and availability of affordable housing. We empower low-income and first-time home buyers to secure and remain in housing. Our talented, creative, and committed staff make this happen. Join our team if you share our commitment to quality affordable housing, collaborative work, and serving our community!

The Down Payment Assistance (DPA) Administrator is part of the Neighborhood Stabilization Team within the City of Durham Housing & Neighborhood Services department . The position reports to the Housing & Neighborhood Services Manager (Neighborhood Stabilization). The DPA Administrator oversees all aspects of the Down Payment Assistance Program, which provides mortgage assistance to income-eligible residents throughout Durham. Responsibilities include: underwriting borrower applications and providing approval to the primary lender, drafting DPA Program Policy and Guidelines to ensure compliance with funding requirements and revising as needed, working directly with lenders on loan applications, holding new lender training sessions, working directly with hired loan closing attorneys and responding daily to telephone and email inquiries from residents concerning the DPA Program.

Duties/Responsibilities

Review lender-approved loan documents for applicants placed into Neighborly for City DPA Program loan approval or denial.

Underwrites and approves mortgage loans for City of Durham Down Payment Assistance (DPA) Program.

Prepares agenda item documentation for City Council approval.

Meets with lenders and realtors and ensures accuracy in document reviews (dates, funding amounts, etc.).

Analyze loan risks and request additional information from the lender as necessary.

Ensure compliance with City of Durham DPA Program Policy and Guidelines.

Communicate with Loan Officers as required.

Review property inspections and condition reports for possible needed repairs.

Maintain (electronic) folders/files/records and hard copy files in an organized manner.

Follow all state and federal lending laws with respect to fair lending and privacy laws.

Perform other tasks as may be assigned by the Community Development Department (CDD) Neighborhood Stabilization Manager.

Minimum Qualifications & Experience

Bachelor's degree, or equivalent, in business or public administration, or directly related field.

Five years of professional experience that includes Underwriting/Banking expertise and knowledge in area related to assignment

Valid, unrestricted, North Carolina driver's license "or" if you currently have another states driver's license, must be willing and able to obtain a valid NC driver's license within 60 days of hire

Additional Preferred Skills

Experience in project management.

Experience in contracts monitoring.

Understanding of U.S. Department of Housing and Urban Development (HUD) requirements and regulations for HUD funding programs, including knowledge of HOME and Community Development Block Grant (CDBG) program guidelines.

Benefits - General Full-Time Employees

12-13 paid holidays per year

13 standard work days of vacation per year

13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement

2 weeks paid military leave per year

Medical, dental, vision, and supplemental life insurance plans

State and City retirement plans

Short and long term disability plans

Paid temporary disability leave for specified conditions

City contribution of 13.6% into the N.C. State Retirement System

Paid funeral leave

Employee Assistance Program - personal and family counseling

Paid life insurance equal to annual salary

48 hours for volunteer work each year*

4 hours parental leave each year

Workman's Compensation Insurance

457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

401(k) retirement plan (5.0% of salary)

State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

401(k) retirement plan (5.0% of salary)

State retirement plan effective first day of the month following date of hire

Health insurance effective first day of the month following date of hire

Dental and life insurance, after one year of service

Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

Where did you first hear about this opportunity?

City of Durham Website

Walk in

Job fair

Employee referral

Professional organization Please list the organization in "other" box below

Internet posting Please list the specific web site in the "other" box below

Craig's List

Facebook

GlassDoor

governmentjobs.com

Monster.com

Indeed.com

Employment Security Commission

Magazine/Newspaper

Other

If you listed "other" above please give specific web site, organization, or publication.

Please select your highest level of COMPLETED education.

Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

High School Diploma or Equivalent (GED, HiSET, TASC)

Associates Degree

Bachelor's Degree

Master's Degree

Doctoral Degree (PhD, Juris Doctorate)

How many years of professional experience, that includes Underwriting/Banking expertise and knowledge, do you have?

No related experience

Less than 1 year of related experience

1 year but less than 5 years of related experience

5 years but less than 9 years of related experience

9 years but less than 13 years of related experience

13 or more years of related experience

How would you rate your understanding and experience level of U.S. Department of Housing and Urban Development (HUD) requirements and regulations for HUD funding programs, including knowledge of HOME and Community Development Block Grant (CDBG) program guidelines??

No experience

Beginner level

Intermediate level

Advanced level

Expert level

How many years of related experience do you have in project management?

No related experience

Less than 1 year of related experience

1 year but less than 2 years of related experience

2 years but less than 6 years of related experience

6 or more years of related experience

How many years of related experience do you have in contracts monitoring?

No related experience

Less than 1 year of related experience

1 year but less than 2 years of related experience

2 years but less than 6 years of related experience

6 or more years of related experience

Describe your direct experience with underwriting home mortgage loans. Please include the number of years worked in underwriting, the @types of home mortgages underwritten and the actual number of loans you have underwritten: if no experience in this area, please put N/A

Describe your direct experience underwriting home mortgages funded through Down Payment Assistance programs administered by state and local governments: if no experience in this area, please put N/A

Describe your experience working with federally-funded programs and activities such as the Community Development Block Grant (CDBG) and HOME Programs administered by the U.S. Department of Housing and Urban Development (HUD). Describe your role in each program: if no experience in this area, please put N/A

Describe challenges you have encountered while underwriting home mortgage loans: if no experience in this area, please put N/A

Describe your direct experience working with low-income households and/or in low-income communities. Please be specific about your role: if no experience in this area, please put N/A

Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire).

I have a valid, unrestricted NC driver's license.

I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.

I do not have a valid, unrestricted driver's license.

Required Question

City of Durham

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Down Payment Assistance (DPA) Program Administrator