Administrative Assistant

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Administrative Assistant

Salary

$46,762.00 - $72,570.00 Annually

Location

Durham, NC

Job Type

Full time with benefits

Job Number

26-05822

Department

Housing & Neighborhood Services

Opening Date

04/06/2026

Closing Date

4/13/2026 11:59 PM Eastern

Description

Benefits

Questions

Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $46,762.00 - $59,666.00 Annually

Hours: 8:00 am - 5:00 pm (Some evenings required)

If you're passionate about fostering communities where everyone has affordable housing, and neighborhoods thrive, the City of Durham is excited to invite you to consider the role of Administrative Assistant for the Housing and Neighborhood Services (HNS) Department.

This position will be nested within the Housing and Neighborhood Services - Administrative Division.

An ideal candidate will have experience in general administrative duties, possess excellent customer service skills, and have an eye for detail.

This is an exciting time for the Housing and Neighborhood Services Department. The City's Affordable Housing, Code Enforcement, and Human Relations teams were recently combined to create one department.

Collaboratively, the teams work together to execute the City Council's affordable housing and neighborhood services goals as we work together to build a Durham where everyone has affordable, safe, and fair housing. The department is committed to fostering an environment where everyone on the team is empowered to lead and achieve results consistent with the Council's goals and the department's work plan. We strive to put our department values into action in all that we do: service, teamwork, accountability, and empathy.

Duties/Responsibilities

Provide general customer service by serving as the first point of contact for in-person visitors, processing incoming calls and responding to routine inquiries.

Coordinate meeting and event logistics, prepare meeting agendas and minutes, data entry, record retention and file management, retrieves and distributes mail.

Process payroll information for the department.

Inventory and purchase supplies ensuring compliance with departmental and budgetary guidelines; Prepares and produces documents, reports and/or presentations from verbal information and/or written drafts.

Provide clerical support to the Boards, Committees and Commissions assigned to the Housing & Neighborhood Services department.

Provide general administrative support to staff and/or projects and performs other administrative duties as assigned.

Minimum Qualifications & Experience

High School Diploma or equivalent (GED, HiSet, TASC)

Three years of related clerical/administrative support experience.

Additional Preferred Skills

Associates or Bachelors degree in a related field

Proficient in Microsoft Office applications

Ability to create and maintain effective work relationships

Experience working with affordable housing, community development, or human services fields.

ADA and Other Requirements

Work is routinely performed in an indoor, office environment.

Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally.

Benefits - General Full-Time Employees

12-13 paid holidays per year

13 standard work days of vacation per year

13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement

2 weeks paid military leave per year

Medical, dental, vision, and supplemental life insurance plans

State and City retirement plans

Short and long term disability plans

Paid temporary disability leave for specified conditions

City contribution of 13.6% into the N.C. State Retirement System

Paid funeral leave

Employee Assistance Program - personal and family counseling

Paid life insurance equal to annual salary

48 hours for volunteer work each year*

4 hours parental leave each year

Workman's Compensation Insurance

457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

401(k) retirement plan (5.0% of salary)

State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

401(k) retirement plan (5.0% of salary)

State retirement plan effective first day of the month following date of hire

Health insurance effective first day of the month following date of hire

Dental and life insurance, after one year of service

Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

Where did you first hear about this opportunity?

City of Durham Website

Walk in

Job fair

Employee referral

Professional organization Please list the organization in "other" box below

Internet posting Please list the specific web site in the "other" box below

Craig's List

Facebook

GlassDoor

governmentjobs.com

Monster.com

Indeed.com

Employment Security Commission

Magazine/Newspaper

Other

If you listed "other" above please give specific web site, organization, or publication.

Please select your highest level of COMPLETED education.

Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

High School Diploma or Equivalent (GED, HiSET, TASC)

Associates Degree

Bachelor's Degree

Master's Degree

Doctoral Degree (PhD, Juris Doctorate)

How many years of related clerical/administrative support experience do you have?

No related experience

Less than 1 year of related experience

1 year but less than 3 years of related experience

3 years but less than 6 years of related experience

6 or more years of related experience

How would you rate your experience level in providing exceptional customer service?

No experience

Beginner level

Intermediate level

Advanced level

Expert level

Do you have experience with coordinating meetings and events, preparing agendas and minutes, managing records?

Yes

Do you have experience processing payroll information?

Yes

How would you rate your experience level with supply management and preparing documents, reports, or presentations?

No experience

Beginner level

Intermediate level

Advanced level

Expert level

Do you have experience serving as the primary point of contact for visitors, managing incoming telephone inquiries, and providing responses to routine requests for information?

Yes

Required Question

City of Durham

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