Description
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
The core of this role will focus on continuous improvement and simplification of the supply process to create efficiencies for our field partners that reduce operational complexities. In this role, you will lead the strategy and execution of our store supply process. You'll serve as the go-to expert for all things related to store supplies and ensure store teams have what they need. You'll partner closely with cross-functional teams, guide end-to-end projects, and shape the tools and processes that support our stores every day.
Responsibilities
Advocate for stores and serve as the supply expert by developing a strong understanding of store operations, procedures, and needs. Influence cross-functional teams and support new initiatives-including marketing campaigns, brand programs, and strategic store projects.
Partner across the business to plan and deliver store supplies, collaborating closely with Store Operations, Procurement, Finance, and Transportation. Provide strategic recommendations on supply needs, allocation strategies, and store-specific requirements.
Lead key projects that evolve the store supply program, such as state-specific bag ordinances, annual holiday non-merch rollouts, replenishment strategies, and new-store supply planning.
Own project plans, timelines, communication strategies, and stakeholder alignment.
Create and review store-facing content, including operating procedures, change management communications, and updates related to store supplies.
Manage invoice accuracy and reconciliation, partnering with vendors to resolve any discrepancies.
Support new-store openings by partnering with Real Estate to ensure supply deliveries are complete, accurate, and on-time for each opening.
Oversee trash and recycling services for all stores, collaborating with landlords, property managers, and CASS partners to ensure proper service levels, especially during seasonal volume peaks.
Anticipate and address emerging supply trends by gathering field feedback and reviewing analytical data. Identify opportunities to improve inventory availability, reduce waste, capture cost efficiencies, and enhance the associate and consumer experience.
Enhance and maintain the store supply ordering platform (Shopify) in partnership with procurement and external vendors, including catalog updates and system improvements.
Build and maintain strong relationships with store teams, district leaders, and cross-functional partners to gather insights, drive continuous improvements, and adapt strategies quickly in response to changing business needs.
Provide day-to-day support to stores by managing and responding to inquiries through the store supply inbox.
Qualifications
Experience in retail operations, supply chain, procurement, project management, or related field
Strong analytical and problem-solving skills, with the ability to identify trends and recommend solutions
Excellent communication skills with the ability to simplify complex information for store teams
Proven ability to manage multiple projects, timelines, and cross-functional partnerships
Ability to prioritize in a fast-paced environment and adapt to shifting business needs
Comfort working with data, insights, and store feedback to inform decisions
Ability to travel for store visits as needed, approximately 25%
Education
Bachelor's degree or minimum of 3-5 years in related field required.
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
401k with company match and Associate Stock Purchase program with discount
No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance.
Tuition reimbursement and scholarship opportunities for post-secondary education programs
40% merchandise discount and gratis that encourages you to come back to your senses!
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (https://bca.lacity.org/uploads/fciho/ban%20the%20box%20poster%20-%20private%20employers%2c%20as%20of%208.23.18.pdf) , Philadelphia Fair Chance Law (https://www.phila.gov/media/20210423160847/fair-chance-hiring-law-poster.pdf) , San Francisco Fair Chance Ordinance (https://media.api.sf.gov/documents/2025\fco\poster_june2025.pdf) .
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all vacancy/vacancies are filled.
