Outbound Sales Supervisor

United Rentals • Charlotte, NC • 1h ago

Great company. Great people. Great opportunities.

OUTBOUND SALES SUPERVISOR - OUTBOUND SALES TEAM

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

As an Outbound Sales Supervisor at United Rentals, you'll be instrumental in supporting Outbound Sales Reps who are focused on growing rental revenue with new and existing customers through outbound sales and personalized account management. You'll help manage our customer's needs regarding new/used equipment sales, OEM parts sales, customer-owned fleet solutions, and OSHA safety courses. You'll also be responsible for developing and maintaining a team that is goal oriented and sales focused.

What you'll do:

Supervise a team of Outbound Sales Reps in their daily duties and support the Management team

Assist with the measurement of job performance based on clearly understood common goals - established key performance indicators

Develop Outbound Sales Reps sales acumen by teaching and coaching the reps on the talk tracks

Administrative duties include monitoring phone service levels, daily personnel hours including breaks, lunch, arrival times, etc.

Responsible for helping to resolve issues where staff needs assistance - following the established escalation process

Cross-train staff to a degree which gives each employee a basic understanding of the others primary purpose with an emphasis on job interdependencies

Coordinate training and ensure compliance with all department processes and procedures, corporate policies, and relevant government regulations

Responsible for driving overall Active Customer Growth, Used Sales and YoY Rental revenue growth for the Book of Business' assigned to Outbound Sales Reps

Other duties assigned as needed

Requirements:

Bachelor's Degree preferred

5 years industry experience or on the job/in house training

Ability to effectively plan, organize, communicate, and delegate

Good communication and math skills (abstract reasoning)

Problem solving skills and ability to multi-task

Working knowledge of MS Excel, Word, PowerPoint, SURI, and general office equipment

Strict adherence to the code of business conduct

Strong interpersonal skills with emphasis on coaching

Ability to multi-task, plan and organize time

Valid driver's license with acceptable driving record

Why join us?

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

Paid Parental Leave

United Compassion Fund (http://jobs.unitedrentals.com/creative/culture)

Employee Discount Program

Career Development & Promotional Opportunities

Additional Vacation Buy Up Program (US Only)

Early Wage Access through Payactiv (US Hourly Only)

Paid Sick Leave

An inclusive and welcoming culture (http://jobs.unitedrentals.com/creative/diversity)

Learn more about our full US benefit offerings (http://unitedrentalsbenefits.com/) here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

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