Senior Catering Sales Manager

Crescent Hotels and Resorts • Itasca, IL • 8h ago

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to and proud of the exceptional experiences we create for our guests. More importantly, we know our Associates are the shining stars of what we do.

We understand what it takes to be part of something great. We encourage you to bring your true self to work every day, celebrate your contributions, and support you as you grow in your career. From health and wellness programs to best-in-class learning and development, along with travel discounts that "feed your inner explorer," we are committed to creating an experience that supports what matters most to you.

We are ready for you to start your journey with us - Where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join our Catering team. We are committed to providing you with:

Highly competitive wages

An exceptional benefit plan for eligible associates and their family members

401(k) matching program for eligible associates

Flexible scheduling to support work-life balance

Discounts at Crescent-managed properties across North America for you and your family members

Here is what you will be doing each day:

We are seeking a dynamic and passionate Senior Catering Sales Manager with a strong focus on the social market, especially weddings. The ideal candidate will bring proven wedding sales experience and a genuine passion for creating unforgettable events and exceptional client experiences.

Prior catering sales experience is required. Hotel catering sales experience is strongly preferred. Experience with Marriott systems and standards is a plus, but not required. This role typically follows a Tuesday through Saturday schedule; however, flexibility is essential based on business demands and client needs.

The Senior Catering Sales Manager is responsible for maximizing banquet food and beverage revenue, meeting room rental revenue, and guest room revenue, while consistently delivering exceptional service. This position works closely with all hotel departments to ensure the seamless execution of group and event experiences and to strengthen the hotel's reputation in both the business and social markets.

Key responsibilities include:

Conducting site inspections throughout the property

Managing account details to ensure prospecting, contracting, and closing activities are completed accurately and timely

Coordinating with hotel departments to ensure successful event execution

Developing and delivering compelling sales presentations

Meeting with and entertaining prospective clients

Identifying and generating new business opportunities

Designing customized menus and event packages

Preparing contracts, correspondence, and event documentation

Organizing all event-related arrangements for social and corporate functions

Overseeing event setup and execution to ensure all details are delivered to the highest standard

Maintaining clear and consistent communication with all departments to ensure exceptional service delivery

Does this sound like you?

You have a self-starting personality, a professional and positive attitude, and a passion for delivering memorable guest experiences. You communicate well with guests and clients, are willing to pitch in and support your coworkers, and thrive as part of a team.

Qualifications:

Proven catering sales experience required

Strong wedding and social event sales experience strongly preferred

Hotel catering sales experience preferred

Marriott systems experience preferred, but not required

Knowledge of hotel operations and how departments work together

Strong organizational, negotiation, and relationship-building skills

Ability to manage multiple events and clients in a fast-paced environment

Ability to communicate effectively with customers in a friendly and professional manner

Strong ability to solicit business, meet client needs, and resolve concerns

At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That is why we are dedicated to fostering an environment that supports open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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